Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Business Analyst do?

The Senior Business Analyst acts as the SME on all aspects of Cards & Payments solutions and the primary focus is working collaboratively with Business Stakeholders, Project Managers and other Project team members to ensure timely delivery of various payments technology solutions. This includes business requirements documentation, functional specifications, testing and implementation phases and related Business Change activities.  
Position scope includes accurate and timely delivery of project documentation to internal stakeholders and external clients. The role requires working independently with minimal supervision using contractual agreements and company procedures as guidelines.  
The role is client facing and require excellent communication, documentation, planning and coordination skills .

What you will do:

• Identify, research, analyze, and document business requirements, ensuring solutions align with client, business, and market needs.
• Produce detailed functional specifications based on business requirements.
• Collaborate with Solution and Enterprise Architects to define and evaluate solution alternatives and strategies.
• Ensure adherence to business and system development methodologies, involving clients and stakeholders in key phases like requirements gathering and design document reviews.
• Facilitate requirement analysis and design workshops.

What you will need to have:

• 7+ years of experience working as a Senior Business Analyst or Business Analyst within the payments landscape.
• Solid knowledge of SDLC and experience with both waterfall and agile methodologies.
• Experience in delivering Payments solutions and products.
• A tertiary qualification in Information Technology or equivalent and/or equivalent military experience.
• Strong expertise in Credit & Debit Card processing, Transaction Switching, Card Issuing, Merchant Acquiring, Card Scheme Processing, eCommerce, mCommerce, and Payment Gateways.

What would be great to have:

• Experience with financial messaging standards like AS2805, ISO8583, VISA, MC, AMEX GAN, and UPI.
• Experience in Card Origination, Credit & Risk management platforms.
• Proven track record of gathering customer requirements and translating these into business processes.
• Exposure to global payments processing, Payments Hub, Clearing, Settlement, and Reconciliation.
• Knowledge of emerging technologies in Payments processing.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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