Restaurant Manager Job at White Lodging, Charlotte, NC

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  • White Lodging
  • Charlotte, NC

Job Description

Dean's Italian Steakhouse , located in the luxurious JW Marriott Charlotte , offers a refined American steakhouse experience with a rustic Italian twist. As part of our upscale property, which includes 381 rooms, 20,000 square feet of meeting space, two premier restaurants, a rooftop bar, and a spa, you will play a pivotal role in delivering an extraordinary guest experience.

We are looking for a dedicated and experienced Restaurant Manager to lead and elevate our front-of-house team. The ideal candidate will have a strong background in hospitality leadership, a passion for upscale service, and the ability to manage and mentor other managers. This is a hands-on role where you will be integral to shaping our team, creating a positive environment, and ensuring the smooth operation of Dean's Italian Steakhouse.

Summary

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

What You’ll Do

  • Oversee all restaurant, lounge, and kitchen operations, ensuring guest satisfaction and flawless quality in service and presentation.
  • Manage compliance with operational processes and procedures to maintain a high-performing environment.
  • Lead daily leadership tasks, including financial management, payroll, and scheduling, to drive profitability.
  • Foster a guest-first culture by mentoring and developing your team to deliver exceptional service.
  • Proactively solve problems and adapt to challenges in a fast-paced environment.
  • Collaborate with kitchen and service teams to create seamless dining experiences.

What You’ll Bring

  • A passion for hospitality and a positive, can-do attitude.
  • A desire to train and develop future restaurant leaders within your team.
  • Excellent communication and problem-solving skills.
  • The ability to work effectively under pressure and adapt to dynamic situations.
  • Leadership or supervisory experience in food and beverage operations is required.

What You Can Look Forward To

  • Medical, Dental, and Vision Insurance starting on Day 1
  • Paid Parental Leave
  • Vacation and Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • 401(k) with company match
  • Hostcare Resources healthcare concierge
  • Leadership development opportunities
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

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