Job Description

Company Description

Lakeside Manor is a 200 bed Assisted Living Facility is located in Staten Island, NY. Lakeside Manor is dedicated to providing exceptional care and support to its residents. Our facility is committed to fostering a supportive and nurturing environment for both our staff and the individuals we serve.

Role Description

This is a full-time, on-site role based in Staten Island, NY. As the Resident Concierge, you will be responsible for overseeing the day-to-day resident issues and operations of our residential facility. Your duties will include :

The Resident Concierge position in assisted living is responsible for overseeing daily operations involving residents - ensuring their well-being, coordinating with other departmental staff and professionals. Key responsibilities include:

• Managing Operations involving resident issues and care, including staff management when in need and daily resident care.
• Support and Conflict Resolution: Provide individualized support to residents, advocate for their needs and develop plans of care for long term resolutions.
• Training and Development: Help develop and train staff on best practices to ensure compliance with regulations
• Crisis Management: Respond to emergencies and ensure a safe environment for residents and staff.

You will work closely with residents and at times, their families to provide personalized care and support. Your role will involve discovering and investigating concerns, addressing any concerns or issues, and ensuring the overall well-being of the residents.

Qualifications

• Strong leadership and management skills
• Experience in healthcare administration and residential care
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of healthcare regulations and compliance standards
• Compassionate and empathetic approach to resident care
• Bachelor's degree in a related field is preferred
• Previous experience in residential care facility is advantageous

Salary - $55K-$75K negotiable depending on qualifications and experience

Employment Type

Full-time

Medical Insurance offered

Paid time off

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