Job Description

Earthmover Credit Union (ECU) has been proudly serving the community for over 60 years. With our "People Helping People" philosophy at the heart of everything we do, we take immense pride in the services we provide to our members. We are currently looking for a Bilingual Financial Service Representative to deliver exceptional customer service at our Oswego Branch. As the first point of contact for members, you'll assist with their financial needs and address any questions they may have. Your role will be crucial to the success of ECU, offering you the chance to make a meaningful impact on the lives of our members.

We offer the right Candidate:

• Great company atmosphere
• Fantastic benefits which include medical, dental and vision plans
• Company paid for Short-term disability, Long-term disability and Life Insurance
• A fantastic opportunity to learn and grow at a Credit Union
• Competitive Salary ($18 - $20 hourly BASED on Credit Union or Banking Experience)
• Generous paid time off and holidays
• 10% contribution to your 401k
• Yearly Bonuses
• Generous Incentives for cross selling

Responsibilities:

• Deliver outstanding customer service to all members
• Process transactions including deposits, withdrawals, loan payments, and transfers
• Educate members on our products and services
• Open new accounts and assist with loan applications
• Reconcile cash drawer daily
• Address and resolve member inquiries and concerns promptly and professionally
• Adhere to procedures and protocols to maintain the security of member information and funds

Schedule/Location:

• Available Monday thru Friday 8:45 to 5 (at times 6).
• Available Saturday's 7:45 am to 1 pm (usually every other Saturday)
• Willing to work at any of our 5 locations (Oswego, North Aurora, Yorkville, Aurora and Montgomery)

• Bilingual in English and Spanish
• Ability to become certified as a notary within 12 months
• Previous experience in a credit union or banking setting is preferred
• Strong customer service skills with the ability to manage challenging situations with professionalism
• Ability to multitask and prioritize effectively in a fast-paced environment
• Keen attention to detail and accuracy
• Excellent verbal and written communication skills
• Proficient in cash handling
• Ability to collaborate effectively as part of a team

At Earthmover Credit Union, we value diversity and strive to create an inclusive workplace where all employees feel respected and valued. We encourage all qualified candidates to apply, regardless of their race, ethnicity, gender, religion, sexual orientation, age, or disability status. If you are looking for a great opportunity to work with a dynamic team and make a difference in the lives of our members, please apply today!

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