Required Skills & Experience
• 7+ years of hands-on experience with:
○ PLCs, electrical and mechanical systems, HMIs
○ Reading and interpreting mechanical/electrical schematics
• OSHA 10 certification (required)
• Proficiency in CMMS reporting and Microsoft Office Suite
• Strong technical skills in diagnosing and repairing industrial control systems and mechanical equipment (e.g., engines, pneumatic tools, conveyors)
• Strong customer-facing skills and ability to cultivate a positive, customer-centric culture
• Ability to de-escalate challenging situations
• Committed to the practice of Servant Leadership
• Ability to work independently with minimal supervision
• Excellent communication skills for delivering both classroom and hands-on training
Demonstrated leadership abilities, including mentoring and coaching junior technicians
Job Description
A client of Insight Global is seeking a Field Service Technician IV to serve as a consultant and subject matter expert for all integrated equipment at a newly launched distribution center. This individual will collaborate with internal teams and provide direct support to the end-client, ensuring optimal performance and reliability of advanced automation systems.
The ideal candidate will have a proven track record of supporting new client implementations and a strong commitment to the long-term success and growth of the team.
Key Responsibilities
• Serve as the technical lead for integrated systems including:
○ AutoStore robotics
○ Sorters
○ Singulators
○ TGW/FORTNA conveyors
○ MDR systems
• Perform and oversee:
○ System assessments
○ Commissioning and installation
○ Preventive maintenance
○ Repairs and troubleshooting
○ Technical training for staff and end-users
Compensation:
$35-$38/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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