Customer Support Advisor Job at 24, Jersey City, NJ

bzJWdXFmSWZEdE9icFVTRW5sTmpZQmRU
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

Donatos Pizza

Delivery Driver Job at Donatos Pizza

 ...Each Delivery Driver plays an essential role in ensuring our customers receive their order in a timely and friendly manner. Delivery Drivers...  ...communicates with customers, co-workers, and managers in person or over the telephone. Takes customer orders over the phone... 

North East Medical Services

Clinic Manager Job at North East Medical Services

 ...SUMMARY OF POSITION: The Clinic Operations Manager (COM) manages or assists in managing one or more facilities providing ambulatory care services. Ensures staff provides high quality, cost-effective, accessible, and patient centered care across all aspects of the continuum... 

State Farm Agency - Wixom, MI

Entry-Level Sales Representative Job at State Farm Agency - Wixom, MI

 ..., 21550 Salary: $32.0 - $40.0/hour Experience: 1 Year(s) Job Summary: We are looking for an enthusiastic and motivated Entry-Level Sales Representative to join our growing sales team. This is an excellent opportunity for individuals who are passionate about sales... 

Excellence Services, LLC

Private Executive Chef (2025) | Atherton, CA Job at Excellence Services, LLC

 ...consideration. Knowledge of California sanitation regulations and Food ServSafe certification. US work authorization without visa sponsorship, and ability to pass extensive background checks. Possession of a valid driver's license and reliable transportation. ... 

VitalCore Health Strategies

Registered Nurse (RN) Job at VitalCore Health Strategies

 ...has openings for R egistered Nurses at Howard R. Young...  ...$4.50 $6.00 REGISTERED NURSE BENEFITS PACKAGE TO INCLUDE...  ...and serve as a leader at all times to promote best practices within...  ...NURSE SCHEDULE ~ Full-Time ~ Part-Time ~(PRN must be available...