Job Description

Job Title: Communications Lead

Location: Cambridge, MA (Hybrid)

Department: Global Real Estate, Facilities & Procurement

Reports To: Head of Capabilities

Management Level: TET-3

Global Reporting Level: 3 (CEO = 1)

Scope: Global

Objectives / Purpose

• Develop and implement the Global Procurement Communications Strategy
• Lead C-level communications , including TET & BRC presentations
• Manage internal communications across various channels and platforms (e.g. SharePoint, Viva Engage, videos, digital signage)
• Coordinate and deliver consistent messaging globally, aligned with strategic procurement initiatives

Key Responsibilities

• Oversee content and delivery of communications including:
• Procurement Pulse (quarterly newsletter)
• Updates & Resources memo (twice-monthly)
• Viva Engage summaries (monthly)
• Provide communication strategy and counsel to senior procurement leadership
• Manage full lifecycle of Global Procurement Town Halls
• Craft content for external speaking engagements
• Develop and track communications metrics to measure impact
• Enhance onboarding experience for new employees and new Chief Procurement Officer
• Champion and implement AI tools to improve communication efficiency and engagement

Qualifications

• Education:
• Bachelor’s degree in Communications or related field required
• Master’s degree preferred
• Experience:
• 10+ years in communications, ideally in pharma, biotech, or healthcare
• Experience working with senior leadership (C-level)
• Skills:
• Exceptional writing and presentation (PowerPoint) skills
• Strong change management and stakeholder engagement capabilities
• Strategic thinker with operational execution skills
• Proficient in MS Office and SharePoint
• Ability to work effectively across time zones and a matrix environment

Soft Skills & Leadership Qualities

• Strategic, enterprise-minded communicator
• Creative, solutions-oriented, and adaptive
• Confident leading through change with clarity and consistency
• Able to prioritize effectively and deliver under pressure
• Focused on building trust and engagement across cultures and functions

Additional Notes

• Travel: Up to 30% globally during peak times
• Ideal candidate is comfortable with ambiguity , agile in fast-paced settings, and confident dealing with senior stakeholders

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