SUMMARY OF JOB:
This position is responsible for onboarding commercial card implementations as well as assisting with complex commercial card service issues. They will be looked upon as a commercial card product expert and expected to assist with updating procedures and acting as an additional point of contact to InBank's credit card processor and network.
ESSENTIAL JOB RESPONSIBILITIES:
JOB REQUIREMENTS:
Education: High School Diploma or Equivalent
Work Experience: 4+ years commercial card payment experience
Supervisory Experience: N/A
Licenses/Accreditations: None required
Computer Skills: Proficient with Microsoft Office Suite;
Other Requirements: Detail-oriented; decision-making capabilities. Must be able to use fingers, hands, and wrists for repetitive tasks such as typing, using a mouse, handling paper, currency or coin, and operating a telephone. Demonstrated knowledge of standard banking products and Commercial Card. Maintains confidentiality in handling customer and bank information. Strong attention to detail and accuracy; professional and courteous communication skills. Strong oral andwritten customer service skills.
Preferred Skills/Experience: Prior experience working with FIS Solutions. Prior Experience working with VISA's Solutions.
SPECIFIC DUTIES AND RESPONSIBILITIES
Customer Service: Strong emphasis on excellent customer service skills; ability to work effectively with both internal and external contacts. Maintains confidentiality in handling customer and bank information.
Financial: Familiarity with financial terms and practices; mathematical calculations.
Administrative Duties: N/A
Autonomy: Discretion for recognizing and minimizing risk to the bank.
Employees Supervised: N/A
Budget Responsibility: N/A
The applicant who is selected for this position will be eligible for the following compensation and benefits:
InBank is an Equal Opportunity Employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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