About the Company
Alto is a destination for innovative, intellectually curious, and forward thinking people - we are disrupting the rideshare industry with a revolutionary, elevated experience and sustainable business model! At Alto we hire W-2 employee drivers and maintain a branded fleet of vehicles. We are rapidly growing, having entered into a Strategic Partnership with Uber to grow our California and Miami markets. Our pillars of safety, consistency, and hospitality gives Alto a differentiated experience and advantage from our competitors. Today, we operate in Los Angeles, Dallas, Miami, and Houston with ambitions for nationwide expansion coming soon! Check out more about us here .
About the Role
As the Claims Administrator/Manager, you’ll play a key role in protecting our people and platform. You’ll manage the early lifecycle of all casualty claims—ensuring accurate intake, timely reporting, and organized follow-through on incidents involving injuries, auto accidents, and third-party liability.
Responsibilities
Qualifications
2–5 years of experience in claims administration, insurance, or risk management
Required Skills
Familiarity with casualty lines (auto liability, workers’ comp, general liability)
Working knowledge of auto repair estimating, DRP/body shop communication, and repair cycles
Proficiency in claim tracking systems, portals, and spreadsheet/reporting tools
Strong attention to detail and clear communication skills
Preferred Skills
Bonus: Experience supporting fleet operations, mobile platforms, or logistics teams
Pay range and compensation package
Competitive salary + performance bonus
Equity in a high-growth startup
Medical, dental, and vision insurance
401(k) with company match
Join a purpose-driven team transforming the rideshare industry
Equal Opportunity Statement
Alto is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. Alto is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.
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