Job Title: Customer Support Representative / Account Representative - Sr
Location: Columbus, OH
Pay Rate: $19.16/hour (W2)
Work Schedule Overview:
Remote Start: Begin your journey with remote training and onboarding for the first 4–5 weeks.
In-Office Transition: After training, this role will require working onsite 5 days per week to build team synergy and provide hands-on support.
Hybrid Option: Enjoy a flexible hybrid schedule (3 days in-office, 2 days remote) after 6 months of successful service.
Job Summary:
We are seeking highly motivated and service-driven Client Support Service Professionals to join our client. As a Customer Support Representative, you will be the first point of contact for clients, delivering accurate information and high-quality support related to financial services and account management.
Key Responsibilities:
Handle incoming phone calls and provide support for a range of client service inquiries.
Assist clients with Cash Management products, online and mobile account access, and general financial inquiries.
Deliver world-class service in a high-volume, fast-paced, and team-oriented environment.
Meet or exceed key performance metrics such as customer satisfaction, accuracy, and call resolution.
Adapt quickly to new procedures, tools, and workflows.
Collaborate closely with teammates and management to ensure client satisfaction.
Preferred Qualifications:
Previous customer service or call center experience, ideally in financial services.
Strong communication and problem-solving skills.
Comfortable navigating multiple systems and digital tools.
Proven ability to thrive in a team environment and handle a fast-paced workload.
Commitment to delivering an exceptional client experience.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
...**Worker Type:**Regular**Posting Start Date:**August 1, 2025**Recruiting Instruction:**Talent Brew field**Job Description:**Shell Graduate Programme 2026 - Hong Kong**What's** **the role**Join us as a Graduate at Shell Hong Kong where you will embark on a comprehensive...
...Tenure - Full Time, Permanent Title - Warehouse and Material Handling Manager Location - Charlotte, NC Job Summary The Warehouse and Material Handling Manager is responsible for overseeing all aspects of receiving, shipping, inventory control, logistics, and...
...Our Company is the leading residential painting contractor in the Kingwood, Texas area and our business is growing.We are... ...the best from us, so we expect the best from our painters and subcontractors.We specialize in residential exterior and interior repainting...
...Date Posted: 06/30/2025 Category: Direct Care Services Education: High School... ...Our client is seeking reliable professionals to work as Direct Support Professionals at a residential/group... ...Title: Direct Support Professional (DSP) Class: Residential Aide Type: INDEPENDENT...
&##127758; Now Hiring: High School Humanities Teacher (Arts-Integrated Focus Preferred) &##128205; Miami Arts Charter School Wynwood... ...at the high school level preferred Strong background in Social Studies, English Language Arts, or related field Arts background...