Business Operations Manager Job at The PilatesBarre, Dallas, TX

b0dadnB2VWZEdHlicEVpQ2tGeGdaeHhWaXc9PQ==
  • The PilatesBarre
  • Dallas, TX

Job Description

Job description

The PilatesBarre Studio Managers are responsible for overseeing the overall experience of the clients along with overseeing the day-to-day operations of the studio. Studio Managers are responsible for ensuring the Studio Coordinators and all staff members provide exceptional customer service while assisting clients throughout their entire experience. Welcoming, friendly and self-motivated personalities required! The Manager will also be responsible for marketing initiatives, coordinating events, and maintaining a clean and organized studio.

STAFF MANAGEMENT

  • Manage all front desk staff scheduling for all studios including weekend shifts
  • Oversee Studio Coordinator management of all front desk staff
  • Managing client attendance, updating inventory, updating payment information and updating announcement boards
  • Assist the Studio Coordinators in daily studio tasks and projects.
  • Train and mentor Studio Coordinators and empower them to manage front desk associates.
  • Lead weekly team meetings.
  • Recruit, Train and Maintain Staff. Creating community culture with staff and clients.

STUDIO MANAGEMENT

  • Drive sales, retail and membership, through customer relations at all studios.
  • Responsible for overseeing overall studio maintenance.
  • Basic troubleshooting of BarreFormers and Treadmills.
  • Ensure all merchandise and supplies are replenished, organized and straightened.
  • Track and report on membership sales, renewals, and intro offer conversions, support marketing campaigns, and manage retail inventory

CLIENT RELATIONS

  • Answer emails and phone calls in professional manner while utilizing resourcefulness and business acumen
  • Deliver exceptional customer service by addressing and resolving customer concerns

MARKETING

  • Responsible for overseeing Studio Coordinator’s task of acquiring videos, photos and other forms of content for Instagram stories daily.
  • Discover opportunities for The PilatesBarre to be involved in community events. Represent The PilatesBarre and participate in events on and off site.

REQUIREMENTS

  • Strong customer service and social interaction skills demonstrating patience & cooperation.
  • Passion for fitness and a genuine interest in the care and wellbeing of clients.
  • Strong attention to detail and accuracy.
  • Highly organized and ability to prioritize and meet deadlines.
  • Trustworthy and ability to handle confidential information.
  • Work as a member of a cohesive team with all PilatesBarre staff members.
  • Professional, punctual, reliable and neat.
  • Highly organized and time management skills.
  • Excellent communication and interpersonal skills.
  • Experience driving sales and motivating staff.
  • Ability to work independently and report to owner. Responsibilities include opening and closing studios.
  • Must be able and willing to travel between studios (University Park and Devonshire locations ~ 10 minute commute).

Shifts include early mornings and/or evenings and weekends. Holiday availability and weekends required. Must be flexible to stay late and accommodate changes in studio class times.

FULL-TIME: 40 + hours per week

Job Tags

Holiday work, Full time, Flexible hours, Shift work, Weekend work, All shifts,

Similar Jobs

Saul Centers, Inc.

Lead Concierge (Hampden House) Job at Saul Centers, Inc.

 ...If so, we have an amazing opportunity for you to utilize those skills and more while offering opportunities for growth as a Lead Concierge with B.F. Saul Company & Affiliates at our newest luxury property, Hampden House in Bethesda, Maryland. Under the direction of... 

Compunnel Inc.

Medical Surgical Nurse Job at Compunnel Inc.

 ...POSITION: Med Surg-Registered Nurse LOCATION: Newport, OR 97365 CONTRACT LENGTH: 13 WEEKS SHIFT: Nights (18:45-07:15) Hourly: $55-$60/hr Experience Required: 2+ year of experience required. Certifications & Licenses Required: BLS/BCLS Certification... 

VitalCore Health Strategies

Nurse Practitioner / Physician Assistant Job at VitalCore Health Strategies

 ...VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Nurse Practitioner / Physician Assistant at Baraga Correctional Facility in Baraga, Michigan! At VitalCore we pride ourselves on retaining and acquiring... 

SSI Petroleum

CDL Hazmat Fuel Transport Drivers Job at SSI Petroleum

 ...Now Hiring: CDL Hazmat Fuel Transport Drivers Starfleet is seeking professional and safety-focused CDL Hazmat Fuel Transport Drivers to join our team! If youre committed to delivering essential petroleum products while enjoying a rewarding career, we encourage... 

Health Monitor Network

Business Intelligence Analyst Job at Health Monitor Network

 ...include relevant experience, knowledge, skills, other job-related qualifications, and geography. Health Monitor Network offers medical, dental, vision, 401(k) matching, paid time off, and other benefits and perks that are also available to our employees. ADA- Physical...