Bilingual Customer Service Representative Spanish Job at IGT Solutions, Knoxville, TN

b0daaXEvY2VEOTZZcEVtQ2xsMXRZUmRY
  • IGT Solutions
  • Knoxville, TN

Job Description

Position: Bilingual Customer Service Representative Spanish

Location: Knoxville, TN 37932 (Work From office )

Job Summary :

We are looking for a skilled and customer-oriented Customer Care Agent to join our dedicated customer care team.

As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally.

Your primary focus will be to ensure customer satisfaction, build positive relationships, and maintain a high level of service quality

Training, AST training / new hire training on processes, procedures, products will be provided.

Qualifications

Min. 6 months of experience as a Call Center Representative or Customer Service Representative is required

Must be fluent in Spanish

Good to have experience in front desk/ hotel management / back office/travel industry or personal experience using travel products is preferred (Booking, Reservation, flights, cars, hotels, cruises, vacation packages) is an advantage;

High School Diploma or equivalent is required

Schedule:

Shift- 9 Hours including 1-hour break

Monday to Friday during training

Post training: 5 days a week, weekends included

Hours of Operations are 8am to 8pm 7 days a week, 365 days a year, weekends included

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Job Tags

Work at office, Shift work, Weekend work, Monday to Friday,

Similar Jobs

The Bureau

Experience Guide Job at The Bureau

 ...The Bureau Adventure Games - Experience Host Are you looking to work in a fun, fast-paced, and highly themedwork environment? Have a background in theme parks or hospitality?Apply below! Position Overview Experience Guides provide a timely, friendly, and high... 

Insight Global

Junior Project Manager Job at Insight Global

 ...Bachelors degree or four or more years of work experience. * Two or more years of relevant work experience. * Experience in using productivity tools. * Excellent project management skills, such as communication, planning, organization, time management and collaboration... 

Tata Consultancy Services

Call Center Representative Job at Tata Consultancy Services

 ...professional manner when assisting clients customers with their service inquiries. Responsibilities include: Handle inbound calls and email service inquiries on queries such as: o Process & status of Estimate or Supplement o Payment Status Rental, Tow &... 

Path Construction

Safety Manager - Construction Job at Path Construction

 ...Path Construction is looking for an experienced and dedicated Safety Manager to join our team in the Arlington Heights, IL area. Path is a rapidly growing commercial general contractor with offices in Arlington Heights, IL; Charlotte, NC; Knoxville, TN; Tampa, FL; Dallas... 

Maxicare Select - Miami, FL

Certified Nursing Assistant (CNA) - Home Health Agency Job at Maxicare Select - Miami, FL

 ...Select, Inc. is a privately-owned and operated home health care agency. We are proud to be serving the South Florida area with quality...  ...including nights and/or weekends* Supportive and compassionate* CNA license or HHA certificate* Take pride in providing high...