Job Description
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Associate Director of Nursing is responsible for ensuring adherence to established Standards of Nursing Practice and fostering collaboration among members of the healthcare team. This role supports the Director of Nursing (DON) in achieving organizational goals and provides leadership in the planning, management, and evaluation of nursing services. Key responsibilities include staff supervision, quality improvement initiatives, policy development, implementation of Team-Based Care models, and coordination of staff training and education. The Associate Director of Nursing also assumes the responsibilities of the DON in their absence, as required.
Responsibilities: Nursing Leadership & Staff Development (80%)
- Team Supervision & Development
- Supervise and mentor nursing staff, fostering professional growth and a culture of continuous learning.
- Provide coaching and support to ensure high performance and job satisfaction.
- Collaborate with the Director of Nursing (DON) to optimize staffing, promote team-based care, and implement innovative solutions aligned with organizational goals.
- Clinical Excellence & Standardization
- Lead the implementation and standardization of nursing practices, patient care initiatives, and operational workflows.
- Promote patient-centered care, nurse engagement, and retention through teamwork and evidence-based practices.
- Quality & Safety Oversight
- Conduct quality rounds and lead quality improvement initiatives to ensure safe, high-standard care delivery.
- Ensure adherence to nursing protocols, best practices, and federal, state, and local healthcare regulations.
- Support a culture of safety and continuous improvement in collaboration with clinical and administrative leaders.
- Policy, Compliance & Program Management
- Contribute to the development and maintenance of nursing policies and procedures.
- Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
- Oversee immunization programs such as Vaccines for Children, Vaccines for Adults, and the Bridge Access Program.
- Interdepartmental Collaboration
- Build strong working relationships with Medical Assistants, Nurses, Clinicians, and other departments to ensure coordinated, high-quality care.
- Act as a liaison between nursing and other departments to align goals and improve communication.
- Education & Training
- Support the development and delivery of in-service education for Nursing, Medical Assistants, and other clinical staff.
- Promote innovation and best practices through ongoing training and professional development.
- Maintain accurate records of staff training and ensure compliance with mandatory education requirements.
Quality Assurance & Risk Management (20%)
- Quality Improvement
- Identify areas for improvement and participate in performance improvement activities.
- Collaborate with Quality Improvement (QI) and Compliance departments to align nursing initiatives with organizational goals.
- Policy Adherence & Standardization
- Ensure consistent application of organizational policies and procedures across nursing functions.
- Promote a standardized approach to care delivery and documentation.
- Risk Management & Incident Response
- Implement escalation protocols and risk reduction strategies for infection control and medication safety.
- Monitor incident trends, conduct root cause analyses, and ensure lessons learned are shared and acted upon.
- Promptly escalate serious incidents to the DON and ensure appropriate follow-up actions are taken.
Qualifications: - Bachelor of Science in Nursing (BSN) from an accredited program.
- Three (3) years’ clinical nursing experience in an outpatient care setting or ambulatory care.
- Three to five years of supervisory experience
- Current California State Board RN license.
- Computer ability, particularly with Electronic Health/Medical Record systems and the Microsoft Office suite, including Outlook, PowerPoint and Word.
Preferred Qualifications: - Master’s degree in nursing administration or education, Hospital or health administration or Nursing Leadership.
- Community clinic experience.
- Preferable bilingual (English/Spanish)
- EHR proficiency, familiar with EHR system and the In-Basket function.
- Knowledge of medical terminology, legal and technical aspects of a medical
- records system, and ICD-10 and CPT codes.
Benefits: - Competitive Compensation
- Competitive Time Off
- Low-cost health, dental, vision & life insurance
- Tuition Reimbursement, Employee Assistance program
The salary range is $102,346 to $158,636 yearly.
TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.
Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.
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Compensation details: 102346-158636
PIb071d893f8ee-30492-38072010
Job Tags
Full time, Work at office, Local area,