Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

b1dObnFmY1lEdE9jcjBlQWtWTnNieE5ZaUE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Bay City Basketball

Youth Basketball Coach Job at Bay City Basketball

 ...will be dependent on prior experience. When applying, please include a resum and cover letter stating why you think you would be a good fit for Bay City Basketball and the Youth Basketball Coach role. Bay City Basketball is dedicated to helping coaches in the Bay... 

Korzen Health

PMHNP - Psychiatric Nurse Practitioner - Inpatient PRN Job at Korzen Health

Korzen Health is working with one of the largest healthcare systems in the area. We are currently hiring a PMHNP for an Inpatient position in SC. You must possess a SC NP license with SC DEA. Job details: PRN PMHNP for inpatient role at our new hospital...

Daughters Capital

Home Tutor Job at Daughters Capital

 ...Home Tutor Location: New York (NY) / Los Angeles (LA) & International Travel We are a family with two children, seeking a nurturing and academically-driven tutor to join our household. This individual will provide educational support, manage the childrens schedules... 

Insidesource

Interior Design Associate Job at Insidesource

 ...business. Job Summary As a Design Associate, you will work with a...  ...approvals to meet specific budget, lead-time, functional and aesthetic requirements. Assist with tracking and managing of...  ...procedures within the field of Interior Design. Excellent analytical... 

The LiRo Group

Project Manager (EIC) Job at The LiRo Group

 ...We have an immediate need for an Project Manager (EIC) in Syracuse, NY. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record,...