Front Desk Receptionist Job at HUSSEY GAY BELL, Savannah, GA

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  • HUSSEY GAY BELL
  • Savannah, GA

Job Description

Job Overview:

Hussey Gay Bell is seeking a Front Desk Receptionist that serves as the first point of contact for clients, visitors, and employees at a professional services firm. This role is essential to creating a welcoming and efficient environment while ensuring smooth daily operations. The receptionist is responsible for managing phone calls, greeting clients, handling some administrative duties.

Key Responsibilities:

Client and Visitor Interaction:

  • Greet clients, visitors, and guests in a professional and courteous manner.
  • Direct visitors to appropriate personnel or meeting rooms.
  • Ensure visitor check-in procedures are followed and maintain security protocols.

Communication and Phone Management:

  • Answer, screen, and route incoming phone calls.
  • Take and deliver accurate messages in a timely manner.
  • Handle client inquiries and requests, directing them to the appropriate staff when necessary.

Administrative Support:

  • Manage the front desk area, keeping it organized and welcoming.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Schedule appointments, meetings, and conference room bookings.

Operational Assistance:

  • Support other departments with administrative and operational tasks as required.
  • Assist with setting up meetings, including coordinating materials and refreshments.

Skills and Qualifications:

  • Education: High school diploma or equivalent; some college or administrative training preferred.
  • Experience: 1-3 years of experience in an administrative or customer service role, preferably in a professional services setting.
  • Communication: Excellent verbal and written communication skills, with a professional and approachable demeanor.
  • Organizational Skills: Strong organizational abilities with attention to detail.
  • Technical Skills: Proficient in MS Office Suite (Word, Excel, Outlook, etc.) and other office technologies.
  • Customer Service: Ability to manage multiple tasks while maintaining a positive and professional attitude.
  • Interpersonal Skills: Ability to interact professionally with clients, visitors, and staff at all levels.
  • Problem-Solving: Ability to resolve issues effectively and independently when required.

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