Job Description

Workers’ Compensation Claims Supervisor (Remote – NY Jurisdiction)

Location: Remote (U.S. – NY License Required)

Industry: Insurance / Claims Management

Employment Type: Contract to Hire & Direct Hire Opportunities

Compensation: $45/hour on contract; Direct-hire salary competitive, based on experience

Job Summary:

Robert Half is partnering with a leading insurance services provider to find a Workers’ Compensation Claims Supervisor with strong experience in New York jurisdiction . This is a fully remote opportunity for a seasoned leader who thrives in a fast-paced, performance-driven environment. If you have a passion for mentoring teams, driving operational excellence, and delivering exceptional client service, we want to hear from you.

Key Responsibilities:

• Team Leadership: Supervise and mentor a team of Workers’ Compensation Adjusters handling diverse caseloads.
• Compliance & Best Practices: Ensure claims are managed in accordance with company standards and jurisdictional regulations.
• Talent Development: Lead hiring, onboarding, and continuous training of adjusters to foster a high-performance culture.
• Workflow Management: Monitor workloads, set team goals, and drive productivity and quality outcomes.
• Client Relations: Serve as a key point of contact for clients, brokers, and carriers, ensuring proactive and professional communication.
• Technology Utilization: Leverage internal systems to streamline processes and enhance service delivery.

Qualifications:

Required:

• 3+ years of Workers’ Compensation claims experience
• 1+ years of supervisory experience
• Active NY Adjuster License
• High School Diploma or equivalent
• Strong knowledge of jurisdictional requirements and claims handling procedures

Preferred:

• Bachelor’s Degree
• Experience with multi-state claims handling
• Familiarity with claims management systems and reporting tools

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