Weekend Team Lead Job at Confidential, Addison, TX

b0dSZ3B2VVRDOXFZcVVlRmtGaG1aUjFTakE9PQ==
  • Confidential
  • Addison, TX

Job Description

Are you a natural leader with a knack for coordination, meeting deadlines and a passion for delivering exceptional service? We’re looking for a Weekend Team Lead to oversee our dispatchers, customer service representatives, and booking jobs during our weekend operations.

This is a four 10 schedule, Thursday - Sunday 11am - 9pm

🔹 About the Role:

As the Weekend Team Lead, you’ll be the go-to person for ensuring smooth, efficient, and customer-focused operations during weekend hours. You will supervise a small team of dispatchers and customer service reps, manage the workflow of scheduled jobs, and ensure real-time issue resolution. This is a hands-on leadership role requiring clear communication, quick thinking, and a proactive mindset. You will also be required to book jobs and provide status updates to clients.

🛠 Key Responsibilities:

  • Lead and support the weekend dispatch and customer service team
  • Monitor job assignments and scheduling to ensure timely execution
  • Serve as the main point of contact for escalations and urgent issues
  • Provide coaching, guidance, and performance feedback to team members
  • Coordinate with weekday management for seamless weekend handoffs
  • Maintain accurate records of job completion, team performance, and customer satisfaction
  • Ensure all communications meet company standards for tone and professionalism

✅ Requirements:

  • Prior experience in dispatch, customer service, or operations coordination
  • Leadership experience preferred (Team Lead, Supervisor, or similar role)
  • Strong communication, organizational, and multitasking skills
  • Ability to remain calm under pressure and solve problems efficiently
  • Tech-savvy with comfort using dispatch, CRM, or scheduling software
  • Available to work Saturdays and Sundays with reliability

⭐ Nice to Have:

  • Experience in logistics, field services, or a fast-paced call center
  • Bilingual abilities are a plus, not mandatory

Job Tags

Immediate start, Sunday, Saturday, Weekday work,

Similar Jobs

Integrity Quest Consulting

Commercial Real Estate Analyst Job at Integrity Quest Consulting

 ...Commercial Real Estate Associate Our client, a Fort Worth bank is hiring! This is a multi-billion dollar bank with a top-tier approach...  ...track record excellent growth, best-in-class analyst development, and a real path for promotion.The bank is looking for a leader... 

Hartgrove Behavioral Health System

Chicago: I/P Child/Adolescent Opportunity with UHS Flagship Hospital! Job at Hartgrove Behavioral Health System

 ...Child/Adolescent Psychiatry Opportunity Chicago, IL Hartgrove Hospital is a premier Illinois hospital as well as a flagship UHS Hospital, and part of a two-hospital system in downtown Chicago. We are seeking to add a psychiatrist to our team for In-Patient General... 

Foxconn Industrial Internet USA

Industrial Engineer Job at Foxconn Industrial Internet USA

FII USA, Inc ., a Foxconn Technology Group Company, is seeking an Industrial Engineer to optimize manufacturing processes and enhance workflow efficiency in PCBA operations. Once a part of the team, you will be responsible for a wide variety of tasks within the Industrial...

Cisco Equipment Rentals LLC

Territory Manager - Heavy Equipment Dealership Job at Cisco Equipment Rentals LLC

Cisco Equipment Rentals is seeking a dynamic and results-driven Territory Manager to lead our outside rental and sales efforts within the San Angelo, Texas area. This role is critical to building and maintaining strong customer relationships, driving revenue growth, ...

Atlantic Group

Human Resources Assistant Job at Atlantic Group

 ...Human Resources Assistant Job Overview Human Resources Assistant: Atlantic Group is hiring! Join our client's team as a Human Resources Assistant in Union County, NJ , where you'll play an integral role in supporting HR operations. In this full-time position...