Insight Global is seeking a Warehouse Operations Manager for our client in Texas. The Warehouse Operations Manager is accountable for the daily and ongoing function of the company’s distribution center. Working closely with the Supply Chain, Production, Sales, and Customer Service departments, the Warehouse Distribution Manager will ensure products are available for sale and imported products are received and put away promptly.
• Manages day-to-day operations in the warehouse, including the Shipping/Receiving team
• Develop and engage employees to meet department KPIs and align to Company Vision and Shared Values and behaviors
• Hire and training in the logistics department to ensure that staff is trained in all aspects of the Logistic department’s requirements, including but not limited to Shipping, Receiving, picking, packing, cycle counts, inventory consolidation, and necessary administration processes required
• Review practices continually to ensure that we meet the client’s expectations. This may include developing plans for better services to address the client's requirements
• Working with the Logistic vendors, carriers international or local, to ensure we have the best rates, including negotiations with annual contracts in conjunction with the Vice President of Finance
• Solves distribution warehousing issues and manages prompt and successful responses/ resolutions to customer issues
• Works closely with the impacted teams (warehouse, supply chain, customer service, etc.) to ensure daily, monthly, and yearly targets are met for each category of products. Responsible for ensuring orders are filled in full and on time within the warehouse
• Develop and implement formalized inventory procedures and coach the employee development skills and experiences
• Coordinates with Supply Chain on all inbound shipments as well as helping to coordinate import shipments and optimally transport to regional warehouses in a cost-effective manner
• Responsible for all weekly/monthly controls and monthly revenue recognition data for proper financial posting • Ensures the warehouse inventory is clearly identified and readily accessible
• Ensures products for delivery are routed to the appropriate clients
• Supervises document preparations for transfer to other departments/shipping
• Monitors and tracks the progress of deliveries
• Schedules counts with the Accounting Department. (cycle counts)
REQUIRED SKILLS AND EXPERIENCE
• A minimum of 5 years of proven experience in a logistics or warehouse environment in a leadership capacity
• OSHA-compliant Forklift Certification
• Demonstrated knowledge and understanding of the transportation processes
• Knowledge and understanding of warehouse operations and related KPIs
• Experience working with inventory management software
• Proficiency in the Microsoft Office suite
• Excellent leadership and interpersonal skills
• Strong customer service and relationship-building skills
NICE TO HAVE SKILLS AND EXPERIENCE
• Knowledge of the Entertainment Lighting industry
• Understanding of Transportation and import and export processes
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