Job Summary
This position supports the Unemployment Account Management Team by performing a variety of administrative and clerical tasks related to unemployment claims processing and client communication.
Key Responsibilities
Assist with unemployment claims administration, including:
Handling incoming and outgoing mail
Scanning and distributing claim documentation
Pre-entering new claims and claim determinations
Processing select claim types (such as LOW claims) on behalf of Account Managers
Entering and auditing employer charge statements
Performing data entry for request-for-information files
Provide customer service support through:
Making phone calls to clients to verify claim information
Supporting client retention efforts through professional communication
Qualifications
Ability to handle sensitive information with a high degree of confidentiality
Typing speed of at least 40 WPM with accuracy
Proficient with 10-key and general data entry
Strong customer service and phone communication skills
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Highly organized with attention to detail and the ability to multitask
Flexible and able to work efficiently both independently and as part of a team
Strong interpersonal skills with the ability to build rapport and consensus with others
...FTS has an excellent opportunity for an experienced Technical Recruiter in our Metairie Office. We are the go-to resource for fast... ...and organized. Complete necessary process documentation. Coordinating & scheduling client interviews. Extending offers to candidates...
&##127758; Now Hiring: High School Humanities Teacher (Arts-Integrated Focus Preferred) &##128205; Miami Arts Charter School Wynwood... ...at the high school level preferred Strong background in Social Studies, English Language Arts, or related field Arts background...
...freight and developing your business. Moving freight within the first 30 days is critical to ensure a solid foundation. From day... ..., and coaching needed for your success. As you grow, you'll transition into the Branch Manager role, driving business development, building...
...Supervise mechanical field operations, including HVAC, piping, and plumbing, on multimilliondollar projects Coordinate subcontractors, crews, materials, and equipment to meet project timelines Enforce safety protocols, oversee quality control, and ensure compliance...
...of French baking & pastry art craft - are about Sharing, Humility and Respect. The ideal candidate for the Field Store Operations Assistant Manager will have an ability to support, foster and maintain a smooth & efficient Store field operation - with an immediate...