Job Description

Mastery Experiences: Training Coordinator
Location: New York City, NY
Responsibilities of a Producer
Producers own the activation of training cohorts.
Please note that an in-house facilitation team will deliver these programs.

• Calendar ownership
  • Responsible for calendaring for all stakeholders (Attendees & Faculty)
  • Update regional calendars including Faculty & attendees calendars

• Roster creation
  • Use automated tools to finalize rosters for each cohort, identifying participants who are relevant for the class and following up with managers where there is uncertainty of eligibility
  • Confirm final roster details with Faculty team and flag anything noteworthy (e.g. senior level participants)
• Comms
  • Manage deployment of comms to attendees & Managers
  • Create & manage cohort chat groups incl. internal chat groups with the Activation & Faculty team members assigned to the cohort
  • Respond to attendee & Manager queries (via email, ping & a ticketing system)

• Class resources
  • Create additional class resources including class agenda, meeting link, , etc

• LMS Management
  • Create events in LMS to populate participants calendars & track completion levels
  • Enroll participants in relevant LPs/Events in LMS
  • Mark attendee completion/attendance post GSS (where applicable)

• Data Measurement
  • Update trix with attendee details to support data tracking

• Facilitation
  • Prepare welcome deck and co-facilitate welcome sessions for attendees

• Live production for virtual classes
  • Provide production support during live sessions where relevant

In-Person Production
As part of their responsibilities, a Producer must be onsite in a specified Google office to provide production support for in-person modules. The responsibilities for this portion of the program include:

• Pre-cohort set up
  • Manage delivery of classroom materials
  • Coordinate & complete classroom set up, e.g. desk arrangements, room decoration, Faculty requirements, material prep, incl. workbooks on desks, swag, printing, educational props, etc.
  • Coordinate attendee logistics including registration
  • Coordinate tech setup and ensure all systems are fully functional in partnership with tech support team prior to classroom kick-off
  • Liaise with local office POCs, e.g. panelists, catering, etc.
• In-classroom Production
  • Attendance tracking & follow up (should anyone be absent)
  • Classroom adjustments throughout the day e.g. setting up spaces for breakout activities
  • Coordinate local office POCs, e.g. panelists, catering, etc.
  • Facilitation assistance, e.g. distribute handouts, roaming microphone to drive attendee engagement, replenishment of classroom supplies, etc.
  • Action feedback from Faculty & attendees relating to room set up/logistics

• Post-cohort Production
  • Classroom clean up and reconfiguration
  • Safe storage and stock taking of training materials
  • Finalize and close out open tickets with office POCs incl, tech & REWS which will require in-classroom checks, e.g. tech equipment successfully returned (loaner laptops)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 91162806
• Position Id: 8403537

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