Job Description

Job Title: Social Media Coordinator

Department: Marketing

Reports To: Marketing Director

LOCATION: Indianapolis

FLSA Date Revised: Salary / Exempt 02-2025

Job Summary

As a leader in the jewelry industry, our mission is to create exceptional customer experiences in a culture of integrity and respect. We promise high-quality merchandise and brands, and as a recipient of the Best Places to Work in Indiana, we strive to provide a dynamic environment in which employees can thrive and grow.

We’re looking for a Social Media Coordinator who will ensure the highest performance in developing and executing social media on multiple platforms. From ideation and creation to reporting and optimization. In this role, you will be responsible for developing social media that will not only align with but elevate the Reis-Nichols brand.

Key Functions and Responsibilities:

SOCIAL MEDIA

• Develop and curate an engaging content for social media platforms.
• Execute results-driven social media strategies to increase brand awareness and engagement.
• Create content and stay up to date with the latest social media best practices and technologies.
• Research and implement new ideas and initiatives
• Communicate with industry professionals and influencers via social media to create a strong network.
• Create social media content and campaigns for all social media platforms, including Facebook, Instagram, Pinterest, YouTube, and LinkedIn.
• Ensure compliance with vendor social media guidelines, including posting schedules and responding to customer inquiries.
• Create and edit written, video, graphic, and photo content for all channels.
• Collaborate with team in the creation and editing of written, video, graphic, and photo content.
• Collaborate with the merchandising team and photographer to plan and execute product photo shoots.
• Collaborate with jewelry consultants to identify jewelry trends and feature popular staff picks on social media.
• Prepare and present monthly reports on social media analytics for Marketing Director and the team.
• Assist in the development of social media marketing and influencer marketing strategy
• Monitor social media channels for industry trends and opportunities to engage with our audience.
• Develop and present a monthly content calendar to the Director of Marketing and collaborate on weekly schedules together.
• Attend events and produce live social media content.
• Maintain unified brand voice across different social media channels.
• Interact with users and respond to social media messages, inquiries, and comments.
• Review analytics and create reports on key metrics.

Other Responsibilities Include but Are Not Limited To:

• Assist Digital Marketing Specialist in order fulfillment for e-commerce sales
• Assist with events as needed
• Assist with graphic design needs as necessary
• Other duties as assigned.

Necessary Skills, Knowledge, And Behaviors:

• Collaborative team player with the ability to work with cross-functional teams and external partners with a positive attitude.
• Excellent written and verbal communication skills
• Strong organizational, attention to detail, and multitasking abilities with a high level of efficiency
• Ability to gather information, interpret information, problem solve & make informed decisions
• Proficiency in social media management tools, marketing techniques, and analytics platforms
• Strong photography and graphic design skills with an eye for visual storytelling.
• Experience with Adobe Suite and video editing software preferred.
• Excellent time management and ability to manage multiple projects and deadlines effectively
• Be service oriented and consistently meet & exceed expectations
• Be self-directed and motivated to accomplish departmental goals and objectives
• Adaptability to social media trends and event requirements
• Brand ambassadorship to represent the company positively and professionally

Requirements

• Bachelor’s degree in marketing, Communications, or related field
• At least 2 years of corporate social media management (luxury preferred)
• Must be currently authorized to work in the United States on a full-time basis
• Valid driver's license for travel between store locations and off-site events

Physical Demands

This position is based in a professional office environment and requires the use of standard office equipment, including computers, phones, printers, and filing cabinets. The employee will be required to talk or listen regularly and may need to stand, walk, use hands to handle objects, and reach with hands and arms frequently. The role involves sitting for extended periods, climbing stairs, and standing for extended periods as well. The physical demands outlined above are representative of those necessary to successfully perform the essential functions of this job.

About Reis-Nichols Jewelers

Reis-Nichols Jewelers is a high end, luxury retailer and is one of the nation’s largest and most respected privately held retail jewelers in the country. Our rich history in the jewelry industry dates back to 1919. We are a family-owned business who values their employees and embodies our cultural motto - Work Hard, Have Fun, and Take Care of Each Other. Reis-Nichols is a trusted leader in luxury relationships, focused on life’s celebrations, empowering our people to create meaningful “Wow” moments & to provide legendary service. As a recipient of the Best Places to Work in Indiana for four consecutive years, 2021, 2022, 2023, and 2024, we strive to provide a dynamic environment in which employees can thrive and grow.

In addition to being a destination for the perfect engagement ring, Reis-Nichols designs and manufactures one-of-a-kind jewelry and has professional watchmakers in their certified watch repair facilities. Reis-Nichols is also an authorized retailer to many internationally known luxury brands such as Rolex, David Yurman, Cartier, Roberto Coin, Mikimoto, JB Star, Cartier, Breitling and Tag Heuer, to name but a few.

With two locations in the greater Indianapolis region, we are the area’s premier jeweler with a focus on providing personalized service. Our free-standing flagship store exceeds 11,000 square feet and is located on the north side in the luxury retail shopping district of Indianapolis. The Greenwood location is the destination for south-side clientele and is located just south of Greenwood Park Mall.

Reis-Nichols offers the following competitive benefits to employees who meet the necessary eligibility requirements:

• Medical/Dental/Vision Insurance
• 401K
• Disability Insurance
• Health Saving Account w/wellness incentive
• Paid time off and holidays
• Employee Purchase discounts
• Life insurance
• Employee Assistance Program (EAP)
• Maternity and Paternity paid leave

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