Job Description

The Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey. Partnering with Matthai Material Handling, we now also service Pennsylvania and Maryland. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team!

Job Summary:

The Service Manager – Dock & Door is responsible for overseeing and managing dock and door installation, maintenance, and repair projects from inception to completion. This role ensures projects are delivered on time, within budget, and meet quality and safety standards. The ideal candidate will have experience in project management, vendor coordination, and a strong understanding of dock and door equipment and installation processes.

Key Responsibilities:

• Plan, coordinate, and oversee dock and door installation and service projects.
• Manage project timelines, budgets, and resources to ensure successful completion.
• Work closely with customers, contractors, and internal teams to define project scope and requirements.
• Oversee procurement of materials and ensure timely delivery of equipment.
• Ensure compliance with safety regulations and company policies on all job sites.
• Conduct site visits to monitor progress and resolve any issues that arise.
• Manage subcontractors and field technicians, ensuring quality workmanship.
• Maintain detailed project documentation, including contracts, schedules, and reports.
• Provide regular updates to leadership and stakeholders on project status.
• Identify opportunities for process improvements and efficiency in project execution.

Required Qualifications:

• Bachelor's degree in Construction Management, Business, Engineering, or a related field (or equivalent experience).
• 5 years of experience in project management, preferably in dock and door systems, material handling, or construction.
• Strong knowledge of dock levelers, overhead doors, seals, shelters, and other loading dock equipment.
• Excellent communication, organization, and problem-solving skills.
• Proficiency in project management software and Microsoft Office Suite.
• Ability to read and interpret blueprints, schematics, and technical documents.
• Knowledge of OSHA and industry safety regulations.
• Valid driver’s license and willingness to travel to job sites as needed.

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