Position Overview:
We’re seeking a proactive and people-focused Customer Support Manager to lead our contact center operations. In this role, you’ll manage a team of support representatives, drive performance improvements, and ensure every customer interaction reflects our commitment to excellence. If you thrive on team leadership, process optimization, and delivering top-tier customer experiences, we want to hear from you.
What You’ll Do:
Team Leadership:
Operational Oversight:
Customer Experience & Escalation Handling:
What You Bring:
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