Security Manager Job at Priebe Security Services, Inc., Austin, TX

bzJkbnFmQWZDTjZlcjBtRGxGTmpaeDFSaHc9PQ==
  • Priebe Security Services, Inc.
  • Austin, TX

Job Description

The Security Manager will serve as liaison between Priebe Security and client contracted Security team. This position directly reports to the Division Manager, and is responsible for overall management of property safety and security program including security officer staffing and performance. Motivates and develops staff by providing leadership and necessary tools needed to perform their job duties. 

Key Responsibilities:

  • Serve as a primary point of contact for o security matters and ensure strong liaison with law enforcement
  • Respond to client concerns, communicate instructions to officers, follow up on questions or special requests
  • Ensure that information gets relayed to customers in a timely manner. Respond to employee questions and requests
  • Coordinate with Scheduling team on open post coverage
  • Collaborates and coordinates Division Manager and Property Management team on ways to continually improve communication and departmental performance.
  • Ensure professional report writing from the Security team of all incidents and conditions observed on site thereby meeting both client and Priebe Security expectations
  • Responsible for scan points maintenance and regular review of discrepancy reports to ensure 100% checkpoint and tour completion for each post
  • Working with the Training Manager, ensure procedure manuals/post orders for site and all positions are up to date, ensure emergency contacts and procedure accuracy
  • Ensure the entire team is up to date on all processes and procedures. Communicate any procedural changes to employees through pass-downs and training and/or retraining
  • Live by the adage “inspect what you expect”
  • Provide direct supervision to security officers including performance management, coaching and mentoring utilizing SMART goals and progressive discipline working in collaboration with Division Manager.
  • Recognition is key for driving desired performance metrics, so ensure that positive behavior and results are acknowledged and rewarded on a consistent and ongoing basis
  • Collaborate with Staffing Manager and Site Security Manager for candidate selection. Conduct interviews for open positions with emphasis on selection of professional candidates with bias on strong customer service skills
  • Responsible for training up the team to ensure completion of all training including initial site-specific job training, ongoing refresher training and required certification compliance. Execution of monthly training topics and cross-training is an essential part of managerial job responsibilities
  • Ensure any employee injuries are reported promptly, using identified documentation within TrackTik and ensure appropriate care is received for injured employee if necessary
  • Maintain card access controls and key inventories to ensure compliance at all times
  • Ensure all Security equipment, to include Truck, Golf Cart and site phones are inspected at the beginning of each shift and any damage reported using appropriate protocol.
  • Measure and create reporting for Property Management and Priebe Security using KPI’s to communicate success or areas for improvement for implementation at the site
  • Ensure uniform presentation of the team is always within guidelines and demonstrates professionalism
  • Conduct regular team meetings/training when needed
  • Ensure any communication from the Security team with Property Management is professional and timely
  • Coordinate emergency preparedness activities when needed
  • Coordinate staff when responding to emergencies and alarms
  • Responsible for inventory and maintenance of equipment and work area assigned to security team. Inspect for cleanliness, coordinate service and repairs of inoperable or damaged equipment when needed
  • Ensure all “lost and found” procedures are followed, and items secured appropriately until returned to owner.
  • Schedule regular security program performance review meetings with client and Priebe Security management team when needed
  • Participate in budget planning, provide input and recommendations for greater efficiencies and overall service improvement
  • Perform various additional duties as directed by property management
  • Enforce company standards of conduct, policies and procedures

Essential Skills and Abilities:

Natural relationship builder with integrity, reliability and emotional intelligence

Excellent written and verbal communications skills with high attention to detail

Critical problem solving and ability to maintain in control during high pressure and emergency situations

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Positive demeanor and demonstrates excellent customer service skills

Utilizes interpersonal and communication skills to lead, influence and encourages others; advocates for their team and has sound financial / business decision skills

Demonstrates honesty & integrity and leads by example

Has strong time management and organizational skills

Intermediate computer skills

Qualifications:

High School Diploma or GED, some college preferred

3 – 5 years of leadership / supervisory experience in the security industry, law enforcement, hospitality security and/or military highly desired.

Minimum of at least one year of customer service experience

Must be able to perform rigorous foot patrol and be on your feet for extended times during the shift

For Driving Positions: Must have clean driving record (no accidents and/or moving violations for the last 5 years and be at least 25 years of age).

Must be able to pass a background check and drug test

Must be able to meet all TX DPS Level II licensing requirements

Physical Demands:

Essential duties require the ability to stand, stoop, bend, and walk

Ability to lift and move 30 lbs. unassisted.

Must have 20/20 or better corrected vision and good night vision

 

 

 

 

 

Job Tags

Shift work, Night shift,

Similar Jobs

ColumbiaCare Services

QMHP Internship (Lane County) - 4992 Job at ColumbiaCare Services

 ...MENTAL HEALTH FIELD! About the Position We are expanding our opportunities for Qualified Mental Health Professional (QMHP) Internships! We have internships available for students working towards their masters degree in a behavioral health field and can provide... 

SCA Health

Receptionist - Center for Surgery Encinitas Job at SCA Health

 ...health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits. Your ideas should inspire change... 

T2 Utility Engineers

Assistant Civil Engineer Job at T2 Utility Engineers

 ...Join T2 Utility Engineers (T2ue) in Huntington Beach, California and play an integral role in assisting team members to creatively develop...  ...or able to obtain in under 1 year Minimum of two years of Civil and/or Subsurface Utility Engineering experience Minimum of... 

The Connor Group

Pilot in Command Job at The Connor Group

 ... Are you passionate about aviation & seeking a role within a private flight department? You prefer a personalized private aviation...  ...candidates should possess the following: Experience in single pilot operations. Flight time: at least 1,500 hours total time, with... 

Liberty Health

CERTIFIED NURSING ASSISTANT - OAK FOREST HEALTH & REHAB CENTER Job at Liberty Health

 ...Assist residents with bathing, dressing, personal hygiene, and all ADLs as needed during shift. Assist with oral hygiene including denture care when getting up in the morning, after meals, at bedtime, and/or when needed. Completes patient care records at end of...