Job Description

ABOUT THE OPPORTUNITY

At Monique Lhuillier, the Seasonal Luxury Sales Consultant acts as a brand ambassador, delivering an exceptional level of service to clients throughout the holiday season. Our seasonal consultants possess outstanding interpersonal skills and consistently reflect the elegance of the Monique Lhuillier brand. With a deep understanding of our brand identity and a commitment to excellence, they uphold the highest standards of client experience in every interaction.

ABOUT YOU

• Minimum 2 years of experience in a similar high-end luxury retail boutique environment
• Familiarity with special-order process, including Point of Sale through Alterations, with the ability to manage client expectations around custom timelines
• Genuine passion for the Monique Lhuillier brand aesthetic, with strong knowledge of both Bridal and Ready to Wear collections
• Ambassador of exquisite style with the ability to communicate garment fit and construction to clients
• Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
• Attuned to the needs and expectations of luxury clients, providing thoughtful service and attention to detail
• Ability to project an approachable and professional image in personal demeanor, appearance and manner
• Maintains confidentiality, discretion, and integrity, setting the tone as a trusted brand ambassador
• Flexible and responsive to change, with a willingness to adapt quickly to seasonal business needs and client demands
• Driven to learn and grow, grasp new concepts quickly, prioritizes efficiently and is organized
• Excellent communication and analytical skills, both oral and written, with an emphasis on the details
• Team-oriented, “no task is too big or too small” attitude, always willing to support colleagues and enhance the overall client experience
• Knowledge of computer systems, which include Microsoft Office; additional languages are a plus

WHAT YOU’LL DO

• Serve as a seasonal brand ambassador, embodying the romance and refinement of Monique Lhuillier with every client interaction
• Achieve and exceed seasonal sales targets by actively engaging with clients and contributing to the overall success of the flagship during peak holiday season
• Display a strong attention to detail and follow up with the art of multi-tasking and remaining calm in a fast-paced environment
• Deliver an exceptional client experience by creating a welcoming, personalized experience for every client, in line with the brand’s standards
• Support cross-selling and upselling efforts across all product categories to maximize sales opportunities during the seasonal period
• Capitalize opportunities to grow the client base, making meaningful connections that contribute to both immediate and long-term brand loyalty
• Engage confidently in conversations around luxury trends and brand storytelling
• Assist in maintaining accurate and up-to-date client information, ensuring seamless service and supporting future clienteling efforts
• Foster open and constructive communication with team members, always collaborative and solution-oriented atmosphere, especially during the busy seasonal rush
• Address all client communications and requests promptly, professionally, ensuring that every interaction brand’s dedication to excellence
• Must be available for a flexible schedule, including evenings, weekends, and holiday hours

A reasonable estimate of the current hourly rate is $23.00-$30.00, annualized from $47,840 - $62,400. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

ADDITIONAL INFORMATION:

• FLSA Status: Non-Exempt
• Full-time, Temporary
• Commission Eligible
• The seasonal role begins in early October and will go through January 31, 2026.

BENEFITS INCLUDE:

• Exclusive Employee Sales
• Employee Discount

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