Job Description

Our client, a luxury hotel in NYC in the heart of Midtown, is looking for a PM Housekeeping Supervisor to join the team on a temp basis! Great opportunity to work and gain additional experience in a luxury brand! The Temporary Housekeeping Supervisor is responsible for overseeing the evening housekeeping operations, ensuring efficient room assignments, coordinating staff, and maintaining cleanliness and organization. This role requires strong organizational skills, leadership, and attention to detail. The supervisor will also be responsible for administrative tasks related to housekeeping operations.

• Job Title: Temporary Housekeeping Supervisor
• Duration: 12-20 weeks
• Schedule: Wednesday - Sunday, 1:30 PM - 10:00 PM (Monday & Tuesday off)
• Pay Rate: $25 - $26 per hour
• Location: On-site

Responsibilities:

Operational Oversight:

• Maintain and oversee housekeeping schedules, ensuring adequate coverage for each shift.
• Assign and track turndown service requests, verifying accuracy in Opera and Synergy.
• Ensure that all turndown assignments are appropriately distributed, following quotas:
• Turndown Attendant quota: 13 rooms (52 turndown services per shift).
• Monitor and adjust room assignments based on real-time updates and requests.
• Verify guest requests and ensure special services (e.g., extra cots, rollaways) are accurately documented and fulfilled.
• Investigate and track the status of Vacant Dirty (VD), Vacant Pickup (VP), and Vacant Clean (VC) rooms throughout the night.
• Conduct thorough checks of rooms and ensure all records are updated accordingly.

Documentation & Reporting:

• Print and distribute daily reports, including:
• Turndown Report (2:15 PM)
• Vacant Dirty and Occupied Dirty check-off lists
• VIP lists for the next day
• Maintain accurate records in Opera and Synergy.
• Document and update any extra pay memos, including extra room assignments and payroll records.
• Track and update records for cots, rollaways, and additional housekeeping services.
• Prepare and send the Housekeeping Pass-on Report by 4:30 PM to the Front Office and housekeeping distribution list.

End of Shift Responsibilities:

• Send a snapshot of all PM Synergy calls (2:30 PM - 10 PM) to the Assistant Director of Housekeeping (ADOH) and Director of Housekeeping (DOH).
• Contact the Front Desk, PBX, and Assistant Front Office Manager (AFOM) on duty to notify them that housekeeping has completed operations for the night.
• Email the final house status update to the housekeeping distribution list.
• Conduct call-arounds as needed with the delegate present.
• Forward housekeeping phones to the designated overnight contact.

Qualifications & Skills:

• Previous experience in housekeeping supervision or a similar leadership role in hospitality.
• Proficiency in Opera and Synergy (ability to log in and navigate reports).
• Strong organizational skills and attention to detail.
• Ability to manage and coordinate a team effectively.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Availability to work evenings, weekends, and holidays as required by the schedule.

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: and connect with us on , and .

Opportunity Awaits.

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