Job Description

Responsibilities

• Provide F-F support and mentoring for site users on Palantir Applications including: Quiver, Contour, Workshop, Object Explorer, Pipeline Builder, Automate, AIP Logic, AIP Agent Studio, etc.
• ad-hoc mentoring sessions with users
• Regular Office Hours for drop-in sessions (weekly)
• Regular Lunch n Learn (or similar) sessions (monthly)
• Coordinate with central teams on onsite training and hackathons
• Build and run campaign on targeted Palantir Applications to develop deep expertise at site (eg Workshop, AIP)
• Issue management : responsible for tracking and following up on site-specific Palantir support tickets through to resolution.
• Site testing : participate in Beta/Early Access testing for centrally developed Palantir Applications (or site applications promoted to central managed).
• Data quality management and governance : responsible for tracking and following up on Palantir Ontology/Dataset related issues raised at site but not addressed by regular Palantir support ticket. Liaise with central team for data editing permissions and data quality metrics/KPIs.
• Develop ‘ site Palantir skills development plan’ for the site; 12 month roadmap of departments/users for targeted skills development campaign. Includes understanding of current platform utilization and agree targets with site LT.
• R&D – develop documented and re-usable examples of how specific Palantir Applications could be useful for the site with actual data; site users can follow to build their own applications.

Experience

• Expertise in key Palantir Applications including: Quiver, Contour, Workshop, Object Explorer, Pipeline Builder, Automate, AIP Logic and AIP Agent Studio.
• Expertise in the Palantir ecosystem: understanding role of Ontology, Datasets, code repositories and how permissions are managed in the platform.
• Knowledgeable in best practices for building and scaling applications developed in Palantir Foundry, including code repositories and branching.
• Useful: programming (Python and/or typescript, SQL)
• Useful: knowledge of the refining/downstream business
• Excellent soft skills – working with end-users and teaching small groups on technology

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