Job Description

OVERVIEW :

Our client, a US Fortune 250 company and a global medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks an accomplished Order Fulfillment Analyst.

** JOB TITLE: Order Fulfillment Analyst

** LOCATION: Hybrid Role (4 days Onsite, 1 Day Remote) | North American Shared Service Center, 5859 Fairnon Dr. Suite 200 San Antonio TX 78249

** DURATION: 12 months +

Pay Rate: $30.00/hr. - $33.00/hr. W2 (depending upon experience)

JOB RESPONSIBILITIES:

• Oversee execution service level compliance, and coordinate resource allocation to increase touchless end to end order flow, and timely movement of shipments from the Distribution Center to client internal and external customers.
• Lead communication between, regional business teams, and appropriate supply planning teams to ensure timely resolution of order issues and visibility to order status.
• Independently sets priorities, meets deadlines, and manages multiple tasks. Provides practical knowledge during team meetings to increase team performance outcomes and serves as a knowledge source for peers.
• Liaise with varying functional unit teams on the status of the orders, including shipping dates and reasons for the delays. Provide information to regions regarding order status, product availability, product information, and regulatory issues.
• Act as the main point of contact for QTC order management processes for client affiliates (from order receipt until invoicing), ensuring all order milestones are achieved within agreed-upon service levels.
• Utilize excel to monitor, analyze, report, and determine the root cause of order errors. Develops and implements standard operating procedures that impact order management, end to end fulfillment outcomes, and the internal customer experience.
• Provide status updates on all issues/requests to leadership and proactively escalate to leadership when deadlines will not be met.
• Continuously look for operational efficiency opportunities, lead and engage in continuous improvement initiatives

JOB REQUIREMENTS:

• Education: Bachelor’s degree in supply chain or in lieu of degree, a high school diploma plus 5 years of experience
• Minimum of 2 years’ experience with ERP system(s),
• Minimum of 2 years’ experience in a similar role (export, logistics, order management, customer service)
• Minimum of 2 year’s prior experience in a related industry (i.e., medical device, healthcare supply chain, pharmaceutical)

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you are looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Lalit Malgotra

Title: Lead Recruiter

Email ID: lmalgotra@ameritconsulting.com

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.

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