Job Description

About Fipsar

Fipsar is a boutique consulting firm specializing in data management, analytics, and AI/ML solutions for biopharmaceutical and life sciences organizations.

We enable clients to transform their commercial, clinical, patient services, and regulatory affairs operations through 24×5 managed services spanning Data Platforms, Business Intelligence, AI/ML, and Digital Transformation as a Service.

Our mission is to deliver measurable value, drive innovation, and help clients modernize their data ecosystems using next-generation technologies and intelligent automation.

Role Overview

We are seeking an energetic and dynamic Engagement Lead who will work closely with Fipsar’s CEO and collaborate with technical leads, delivery managers, and client stakeholders to ensure the success of our commercial data and analytics engagements.

This is a hands-on, strategic coordination role ideal for someone who has grown through delivery and client-facing roles in large IT consulting companies and now wants to step up into a strategic leadership position under strong mentorship.

The Engagement Lead will help guide teams, strengthen relationships with client managers and directors, and contribute to modernizing managed services through AI, automation, and analytics innovation.

Key Responsibilities

Client & Delivery Coordination

• Act as the primary onsite engagement point for Fipsar’s managed services covering Data Platform, BI, AI/ML, and Digital Transformation initiatives.
• Collaborate with client managers and directors to align delivery priorities, manage expectations, and ensure timely execution of deliverables.
• Partner with Fipsar’s technical leads and delivery managers to ensure SLA adherence, data quality, and service governance.
• Support the CEO in preparing governance updates, roadmap discussions, and transformation presentations for client leadership.

Strategic Leadership & Transformation

• Drive the execution of Digital Transformation as a Service initiatives, helping clients modernize their data and analytics landscapes through automation, AI/ML, and process optimization.
• Identify opportunities for intelligent automation, data-driven insights, and workflow digitization across existing managed services.
• Collaborate with Fipsar’s AI and automation teams to pilot and scale innovative digital solutions.
• Bring forward new ideas, frameworks, and digital accelerators that enhance client value and operational efficiency.

Team Leadership & Relationship Building

• Guide and mentor offshore delivery teams across all service towers by fostering collaboration and ownership.
• Build and maintain strong relationships with mid-level client stakeholders (managers, directors), ensuring proactive communication and transparency.
• Act as the bridge between client teams and Fipsar leadership, ensuring smooth coordination and alignment on priorities.
• Promote a culture of innovation, continuous improvement, and professional development within delivery teams.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or Life Sciences.
• Experience in data, analytics, or digital transformation delivery, with 3–5 years in client-facing coordination or engagement roles.
• Prior experience working with large global IT consulting firms is mandatory.
• Familiarity with biopharma commercial data domains (Sales, Marketing, and Patient Services).
• Understanding of modern data and analytics technologies like Snowflake, Databricks, Power BI, Qlik, Tableau, and awareness of AI/ML delivery models.
• Exposure to Digital Transformation, Automation, or AI initiatives within data or analytics programs.
• Strong interpersonal and stakeholder management skills in engaging client managers and directors.
• Collaborative mindset and willingness to learn from senior leadership, while taking ownership of delivery coordination and client relationships.
• Experience managing offshore or nearshore delivery teams preferred.
  

Job Tags

Similar Jobs