Hi,
Happy you're here!
We are seeking a dedicated and experienced manager to oversee the daily operations of our establishment, under our assistant and general manager. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. As the floor manager, you will be responsible for ensuring that all aspects of of the day-to-day operations run smoothly, from guest services to staff supervision. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service, while being able to multi-task and stay on track.
We are seeking a supervisor to join our team. The ideal candidate will have a love for animals and a desire to provide exceptional care for dogs and cats in a daycare and boarding setting.
Duties:
- Client interaction face-to-face, responding to e-mails, text messages
- Answering phones, helping clients with questions and booking reservations
- Ensure the safety and well-being of all dogs in the facility
- Feed all animals within our care
- Administer medications to dogs
-helping with keeping other employees on track with duties, breaks and schedule throughout the day
-giving direction to other employees throughout the day
- Oversee daily hotel operations, ensuring efficient and effective management of all departments.
- Develop and implement policies and procedures to enhance guest satisfaction.
- Handle guest inquiries, complaints, and feedback in a professional manner.
Added Bonus
- Experience in pet care facilities is a plus
- Strong customer service skills with the ability to interact with pet owners
- Knowledge of dog handling techniques and behavior
- Ability to perform heavy lifting when necessary
- Familiarity with basic pet grooming practices is a plus
- Comfortable with cleaning duties and maintaining a sanitary environment
- Willingness to undergo training on animal care and handling
- Ability to stay organized and Multitask in a fast pace environment
Experience
401k included.
Option for full time eventually, which would include health benefits
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