Role: Housing Specialist
Fully on site in Berkeley, CA
Schedule: 8:00 AM - 5:00 PM
Salary: $35 - $37/ hour DOE
Contract ; may be contract to hire for the right candidate
This role demands an individual capable of thriving in an environment driven by challenge, change and teamwork. The typical responsibilities include but are not limited to:
▪ Performs various eligibility functions such as screening/interviewing applicants and processing applications to determine program eligibility.
▪ Maintain waiting lists, including updating applicant information, sending mass mailings for available units and available vouchers, responding to waitlist applicant inquiries, and assisting with waitlist openings
▪ Maintains and applies knowledge of applicable laws, regulations from The Department of Housing and Urban Development (HUD) guidelines, and the Housing Authority Administrative Plan.
▪ Assists with annual and interim reexaminations of participants based on Housing Authority policies and program regulations to determine continued program eligibility.
▪ Process a variety of documents and correspondence regarding applications, reexaminations, and program eligibility status.
▪ Assist Lead workers and/or management with reasonable accommodation requests, including processing of requests, verification, and communication with relevant parties, analyzing and making recommendations for approval/denial, preparing response for approval/denial, and maintaining records for tracking and reporting.
▪ Explains various program and income requirements to applicants and serve as the primary point of contact for them
▪ Initiate and respond to communication with participants, vendors, owners, and clients via phone, email, or mail as related to specific job functions
▪ Maintains various records, including scanning documents and maintaining electronic files and inputting information into software systems.
▪ Maintain and analyze large sets of data for planning, decision-making, tracking, and reporting related to classification job functions.
▪ Conducts client briefing for new applicants.
▪ Satisfactorily complete any required training courses and pass any associated exams to complete the training curriculum.
Knowledge of:
* Basic methods and practices used in housing assistance and/or social service programs.
* Applicable laws and regulations including those related to fair housing and local housing codes.
* Policies, technical processes and procedures related to the Housing Authority.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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