Hotline Representative (Night Shift, $20/hour) Job at ProPivotal Staffing, Framingham, MA

cm1waHAvVVlBZDZhcFVhRWxsbGxZaEJSakE9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:

  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:

  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:

  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts

Preferred Requirements:

  • Prior telephone/call-center experience focused on emotional support

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Second job, Work at office, Remote work, Shift work,

Similar Jobs

Midwest Logistic Systems

Midwest Logistics Systems Dedicated truck driver Job at Midwest Logistic Systems

 ...Weekly paychecks. Qualifications Valid Class A Commercial Drivers License (CDL). Live within 30 miles of Fort Wayne, IN. Minimum...  ...to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership... 

The University of Iowa

POSTDOCTORAL JOBS - HUMAN COGNITIVE NEUROSCIENCE Job at The University of Iowa

Full/Part Time Status:Full TimePercent Time:100%Position Description:Postdoctoral Positions in Human Cognitive NeuroscienceThe Cognitive Neurology Laboratory at the University of Iowa, led by Dr. Jan Wessel, is looking to hire several postdoctoral scholars at the... 

Prolific Health and Fitness

Fitness Coach Job at Prolific Health and Fitness

 ...Who We Are: Prolific Health and Fitness is a high-end, concierge-style health and wellness facility that serves an upper-middle and upper-class clientele with premium, science-based coaching. Our model offers unlimited semi-private coaching, nutrition consulting, sports... 

Beacon Hill

Receptionist - $20-$30/hour - Washington, DC Job at Beacon Hill

 ...Our client, a law firm in downtown DC, is seeking a temporary Receptionist to support their team! The Job: Greet and announce clients and visitors in the office. Answer phones (internal and external calls) and take and transmit messages. Serve as receptionist... 

Compunnel Inc.

Machine Operator Job at Compunnel Inc.

 ...Operator Contract: 12 months (extension and perm possibility) Shift: 10PM - 6AM; (Monday evening through Saturday morning)...  ...work overnight shift and be available for mandatory overtime, weekends, and holidays ~ OSHA Respirator Exam and Mobile Equipment Operator...