Help Desk Technician, Level 1 Job at LaSalle Network, Schaumburg, IL

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  • LaSalle Network
  • Schaumburg, IL

Job Description

LaSalle Network is currently partnering with a client, a leading provider of home infusion services in the healthcare industry, that is seeking a Help Desk Technician, Level 1 to join their team. This position is based in Schaumburg, IL. This is a contract-to-hire position.

Help Desk Technician, Level 1 Responsibilities:
  • Mobile device support
  • Printers, iPad, laptop support and break/fix work
  • Lots of iPad and iPhone configurations and troubleshooting
  • Address applications malfunctioning
  • Set up devices
  • Laptop connectivity issues
  • Printer work
  • Active Directory password resets
  • Level 1 troubleshooting
Help Desk Technician, Level 1 Requirements:
  • 1+ years of corporate help desk experience
  • Bachelor's degree in computer science or related preferred
  • Experience working in a fast-paced environment
  • Experience troubleshooting Microsoft Office applications
  • Experience troubleshooting Windows or mobile operating systems
  • Demonstrated ability for critical thinking and problem solving
  • Excellent verbal and written communication
  • IT support ticketing system experience important, but not required


If you have the experience listed above, possess a great attitude and are looking for an opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today.

Thank you,

Ashish Saluja
Project Manager – Technology Services
LaSalle Network

Job Tags

Contract work, Temporary work, Work at office,

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