Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Tech AI Product Strategy Sr Advisor I do at Fiserv?

As an AI Product Manager, you will play a critical role in defining the vision, strategy, and roadmap for our AI products. You will be highly organized with strong time management as you collaborate with cross-functional teams, including data scientists, engineers, and business stakeholders, to ensure the successful development and delivery of AI solutions that meet both business objectives and customer needs.

What you will do:

• Define and communicate the vision, strategy, and goals for AI-driven products.
• Develop and maintain a detailed product roadmap with key milestones.
• Collaborate with data scientists, engineers, and UX/UI designers on product development.
• Gather and prioritize requirements from business stakeholders.
• Ensure a seamless user experience by working with UX/UI designers.
• Plan and execute product launches with marketing and sales teams.
• Establish and monitor key performance indicators (KPIs) for AI products.
• Implement strategies for continuous improvement based on user feedback and data.

What you will need to have:

• 4-year college degree in Business, Computer Science, or related field and/or equivalent military experience.
• 9+ years of experience in a relevant field.
• 5+ years of experience as a Product Manager, preferably with a focus on AI-driven products.
• 3+ years of experience with SDLC and project lifecycle, including AI technologies such as IVR and Chat GPT.

What would be great to have:

• Master’s Degree.
• Experience with Machine Learning Platforms: TensorFlow, PyTorch, Scikit learn.
• Experience with Big Data Platforms: Hadoop, Spark, Databricks.
• Experience with Data Analytics and Visualization Tools: Tableau, Power BI, Looker.
• Experience with AWS, Google Cloud AI, Azure AI for deploying AI models and services in the cloud.
• Experience with Data Warehouses: Snowflake, Google Big Query, Amazon Redshift.
• Strong understanding of AI technologies, machine learning concepts, and data science principles.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to manage cross-functional teams and deliver products on time and within budget.

Important about this role:

• This position may require 30% travel to Fiserv offices.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

Salary Range:

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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