Our Gaming Client is seeking a Research Moderator to join their Live Ops team!
Job Title: Research Moderator (Contractor)
Location: Hybrid / On-site (as needed - for in-person play test moderation**)
**This role involves a changing schedule. Work hours may differ from day to day, and weekend work could be required depending on business needs. Variable weekday hours with the possibility of weekend shifts are expected. Flexibility is essential.
Employment Type: 12 Month Contract
Team: Research Operations
About the Role
We are seeking a skilled and adaptable Research Moderator to support the execution of in-person and remote user research sessions, including playtests and usability studies. This contractor role is part of the Research Operations team, which focuses on scaling and optimizing research execution across product development.
As a Research Moderator, you will facilitate live sessions, capture detailed user feedback, and ensure smooth operations during lab-based and remote studies. This role is designed to support flexible scheduling, including evenings and weekends, to accommodate a diverse range of participants.
Your contributions will enable researchers to focus on study design and insights by managing real-time facilitation and logistics. You’ll collaborate closely with researchers, operations staff, and vendors to deliver high-quality participant experiences and reliable data collection.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Success in this Role
Success in this role will be driven by your facilitation expertise, coordination skills, and ability to collaborate effectively with research teams. A passion for user empathy, operational excellence, and live testing environments will be key.
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