Job Description

Role: Order Management System/FIX Support Associate

Firm: Leading Fintech Providing Alternative Trading System Services

Location: Downtown Manhattan, NYC 3x a week

This is an exciting client facing role, providing application support to traders and quant developers in a fast-paced environment!

Role Responsibilities:

• Provide client service and support to traders and quant developers for issues pertaining to order routing, trade flow, and post-trade processes related to the proprietary trading platform
• Trouble shoot issues and escalate to appropriate groups for resolution
• Analyze and resolve issues related to order routing, trade flow, and post-trade processes.
• Address customization requests within algorithmic trading systems and ATS platforms.
• Ensure timely and prioritized action on requests
• Follow incident management and problem management procedures
• Contribute to product testing and other project-related tasks.
• Occasionally work weekends for major upgrades or testing.

Minimum Requirements:

• 3+ years of experience working with FIX protocol in an algorithmic trading environment
• Strong understanding of OMS and/or EMS workflows
• Understanding of VWAP, TWAP, IS, POV
• Knowledge of algorithmic trade workflows with the US Equities markets
• Application support experience in a Linux environment
• Ability to write SQL queries
• Familiarity with troubleshooting firewall and routing problems
• Strong spoken and written communication skills
• Ability to work in a fast-paced environment while maintaining composure
• Scripting in Python, Powershell, or Bash is a plus
• Experience working with options and other listed derivatives is a plus

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