· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
Basic Function : Responsible for planning, planting, growth, and maintenance of the Chef Garden. Working with Mii amo chef on seasonality and ideas to support culinary operation. Responsible for weekly changes of centerpieces in all restaurants, public spaces and Mii ...
...Hospital Warehouse Associate Operating Room Support Location: Lowell General Hospital Main Campus, Lowell, MA, 01854 Position Type: Direct Placement/ Permanent Schedule: Monday Friday, 5:30/6:00 AM Start Time Position Summary: We are seeking a reliable...
...contracts and a minimum of 10 years of experience in federal, state, or local government contracting. Preference will be given to retired government officers who possess deep insider knowledge of procurement processes, compliance requirements, and agency operations....
...follow-up appointments Manage gynecologic concerns, contraceptive counseling, and routine screenings Collaborate closely with physicians, nurses, and support staff to ensure the highest standard of care Contribute to maintaining a positive and efficient clinic...
...seeking a temporary (strong potential foot-in-door) Social Media and Marketing Specialist. Someone successful in this position will be... ...appropriate folder and filing name protocols with approvals Assist to obtain the intellectual property of certain photos (either free...