Customer Service Representative Job at CampusPoint, Puyallup, WA

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  • CampusPoint
  • Puyallup, WA

Job Description

Are you a proactive, people-loving problem solver who thrives in a fast-paced, high-energy environment? Want to grow your career with a company that values its people, their growth, and clients! This could be the opportunity you've been waiting for.

We’re partnering with a leading distributor of building materials —with over 75 locations and 700+ employees nationwide—to find a Customer Service Representative who’s ready to be the go-to resource for clients and internal teams alike. Keep reading if you’re known for your follow-through, customer-first mindset, and love of teamwork!

Compensation: $24/hr

Availability: Candidate needs to be flexible and can expect to work weekly overtime. Typical work schedule is Mon-Fri, 6 am to 4:30 pm.

What You'll Do:

  • Own the customer experience: take and process orders, troubleshoot issues, respond to inquiries.
  • Support the field sales team with quotes, account maintenance, and client satisfaction
  • Keep operations running smoothly by coordinating with dispatch, credit, purchasing & more
  • Enter and manage data in the inventory/sales system, process purchase orders, and reconcile invoices.
  • Set up delivery schedules and order/track special order items.
  • Complete reconciliation at the end of orders, balancing purchase orders and invoices
  • Problem-solve customer inquiries and provide top-tier support
  • Occasionally visit field locations to enhance customer service strategies

What we are looking for:

  • Customer service experience—bonus if it’s in construction, retail, or related industry
  • Spanish-speaking is a HUGE plus
  • Strong Excel skills + proficiency with Microsoft Office
  • A calm, cool, and collected problem-solver with serious organizational skills
  • Someone who communicates clearly, works hard, and loves being part of a team
  • This role requires a pre-employment background check and drug screen (including cannabis).

CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

If you need assistance or an accommodation due to a disability, you may contact us at hr@campuspoint.com or 1+206-783-9200 (ask to speak with an HR representative). The process is outlined in CampusPoint’s ADA Policy .

Job Tags

Work at office, Local area, Flexible hours,

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