Customer Service Representative Job at BayOne Solutions, Ankeny, IA

cDJWbHIvRWZDZHVjcEVTRWsxeHRieE5TakE9PQ==
  • BayOne Solutions
  • Ankeny, IA

Job Description

Please Find Below Job Details:

Job Title- Customer Service Representative

Duration- 06 months position with possible ext.

Location- Ankeny IA 50021 / Onsite role

Payrate: $18/hr on w2

Job Responsibility:

  • Answer inbound phone calls from internal and external customers
  • Process customers payments
  • Make credit release decisions following procedures
  • Refer customer disputes to field personnel for final resolution
  • Make payment arrangements on delinquent accounts
  • Escalate customer disputes and collections situations as necessary
  • Assist team in meeting inbound service level standard
  • Responsible for the investigation and analysis of credit information while working within established guidelines
  • Contact customers regarding delinquent payments and assists in the collection of past due accounts For Outbound Collections:
  • Credit limit assessments
  • Participate and/or lead monthly conference calls with Field staff (Territory Managers, General Sales Managers, Order to Cash Champions, etc)
  • Meet monthly goals set at beginning of quarter (reduce DSO, reduce over 30/60/90 buckets, etc)

Job Tags

Similar Jobs

RAM Mounts

Customer Service Representative Job at RAM Mounts

Founded in 1995, National Products began supplying the world with our industry leading RAM Mounting Systems. Relied on by the worlds most rugged industries, we serve motorcycle riders, kayak fishermen, police, farmers, pilots, extreme sports enthusiasts and others with...

EFBA French Education Bay Area

French Teacher Job at EFBA French Education Bay Area

 ...Engages with students in dynamic classroom content Holds a bachelor's degree from an accredited university or college Has French teaching experience and/or holds an active teaching certificate in French Has a passion for helping TK students Start & End Date... 

Dice

Sr Controls Specialist - BAS Job at Dice

 ...functionality and optimal performance. Review and approve the work of junior controls specialists, providing mentoring and...  ...Comprehensive benefits package including health, dental, and retirement options. Opportunities for continuous learning and professional... 

Johnson and Johnson

Principal Medical Science Liaison Job at Johnson and Johnson

 ...breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Medical Affairs Group Job Sub Function: Medical Science Liaison Job Category: Scientific/Technology All Job Posting Locations: Alexandria, Virginia,... 

Peca Labs

Inventory Control Manager Job at Peca Labs

Company Description PECA Labs, a Pittsburgh-based medical device company founded in 2012 as a spin-off from Carnegie Mellon University and the University of Pittsburgh; specializing in developing innovative polymeric cardiovascular devices aimed at improving outcomes ...