Customer Service Representative Job at ACL Digital, Mukilteo, WA

b0dKdXIvUVRBTktmclVTRmtWSm5aaGRYamc9PQ==
  • ACL Digital
  • Mukilteo, WA

Job Description

Job Title: Visitor Relations Spec B

Location- Mukilteo, WA (Onsite)

Duration: 6 months, Contract with possible extension

Shifts: 1st shift 8:00 am – 6:00 pm

33-40 hours/week Thursday-Monday

Payrate: $28.00/hr. on W2

Job Description: *This is a tour guide position*

Required Qualifications:

• 1 or more years' related work experience in a role which required strong customer service and communication skills

• Experience with a role that requires presenting, training, teaching, or acting in a client facing environment

• Experience working in a team environment

• Proven reliability, punctuality and regular attendance

• Flexible schedule with ability to work early mornings, mid-days, evenings, weekends and holidays

• Must be able to work in standing or walking positions for up to six (6) hours per shift

Preferred Qualifications:

• Six months’ experience giving public tours and/or public speaking

• Six months’ experience with technology related to events, exhibits, or POS

• Proficient with Microsoft Office tools

• Any experience with Boeing and/or Boeing Future of Flight

• Education/experience typically acquired through basic education (e.g., High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g., vocational school/Associate+2 years' related work, Bachelor, etc.).

Ability to Perform the Following Requirements:

• Current required schedule: Thursday through Monday, 100% onsite.

• Punctual attendance and compliance with daily team rotation and break schedules

• Ability to speak intermittently for 90 minutes at a time, 3-4 times daily

• Professional written and verbal communication skills, information retention skills

• Frequent walking on various surfaces and standing

• Occasional stair climbing/descent

• Occasional to frequent sitting

• Occasional grasping/handling and keyboarding/mouse use

• Limited lifting, reaching, carrying, pushing/pulling up to 20 pounds, gripping, squatting, neck and head rotation, bending and twisting

• Ability to use radio, microphone, computer, cell phone, writing implements, cleaning supplies, PPE equipment

Training and Competency Requirements:

• Successful training completion is a contingency of employment.

• Engages customers proactively. Creates a positive impression of The Boeing Company, reflecting Boeing values in all activities and in all contact with the public.

• Memorizes and delivers scripted material and approved messaging to guests. Actively incorporates script updates and new content as required.

• Proficient with gallery and exhibit content and actively engages with visitors to share information accurately.

• Facilitates interactive experiences with public, groups and event guests as requested.

• Proactively addresses and/or reports safety issues or concerns.

• Uses good judgment and teamwork to collaborative effectively on staffing coverage and rotations.

• Completes mandatory training assignments in a timely manner and participates actively in team training and meetings.

• Complete assigned tasks as instructed and report back to leadership teammates with any concerns. Follows all Boeing and Boeing Brand Experience policies and procedures.

• Is always gracious and hospitable. Maintains poise under pressure, eye contact and has a friendly communication style, and strong customer service focus.

• Proficient with ticketing system and functions, and other locations as trained and assigned.

Dress Code:

• Business casual appearance standards

• Footwear must meet factory safety requirements

Education / Experience:

Education/experience typically acquired through basic education (e.g., High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g., vocational school/Associate).

Best Regards,

Santhrupthi B M

Assistant Manager – Team Talent Acquisition

ALTEN Calsoft Labs

D : (408) 755-3099

FOLLOW US @ Twitter | Linkedin | Facebook |

Job Tags

Holiday work, Contract work, Work experience placement, Casual work, Flexible hours, Shift work, Weekend work, Afternoon shift,

Similar Jobs

ECA Recruiters

Specialty Account Sales Representative Job at ECA Recruiters

 ...Specialty Account Sales Representative Job Details: Territory = Dallas, TX (over to Tyler and Longview and up to Texarkana)...  ...candidates must have at least 5+ years of successful specialty pharmaceutical sales experience BENEFITS: Car allowance Excellent... 

PUSH Agency

Delivery Driver Job at PUSH Agency

This is a Remote Working Contract Position, 100% Travel to be based in Dallas, Texas but driving around the continental United States delivering fixtures to retail stores. This position is an excellent fit for an individual with driving a large vehicle (CDL Not required...

URBAN HEALTH PLAN, INC.

Certified Dental Assistant Job at URBAN HEALTH PLAN, INC.

 ...Position Summary: The Dental Assistant will be a dedicated member of our School Health Department to support Dental Services within our public school programs. The full time, Monday through Friday position will spend 2 days in our Elmhurst, Queens School, and 3 days... 

RPG

MOV Technician Job at RPG

 ...exciting construction and maintenance projects in the industrial sector. We are currently hiring a skilled Motor Operated Valve Technician for multiple positions in the US. If you are a hardworking person who possesses the skills and ability to perform the job as outlined... 

Vaco by Highspring

Bank Deposit Data Focused Business Analyst Job at Vaco by Highspring

 ...We are unable to sponsor at this time. Relocation assistance is not provided. *Please note: This role is exclusively focused on Banking Deposit Data. Only candidates with relevant enterprise-level project experience will be considered. Ensure your relevant experience...