Who We Are
Since 2009, American Threads has grown into a multi-location brand with boutiques across Texas, Arizona, Georgia, and Florida—alongside a thriving online store that reaches customers nationwide. Headquartered in California, we blend West Coast creativity with Southern charm to deliver an elevated retail experience both in-store and online.
We strive to empower individuals to show up confidently and express their personal style for all their milestone events. Whether it's a Graduation, Bridal event, vacation, Birthday, or just a night out with friends, Threads pieces are made to be worn with confidence and purpose. We combine trend-forward looks with timeless influences to create styles that feel current, effortless, and uniquely you.
American Threads is the land of the free, home of the babes—and that means we celebrate bold energy, originality, and the freedom to be who you are. In our stores, you’ll find more than just a great outfit. You’ll find a team of stylists who know how to turn a moment into a memory, who hype you up in the fitting room, and who know how to build a look that tells a story.
Who You Are
As a Customer Service Specialist, you will be the initial contact for customers, responsible for efficiently and empathetically addressing their needs. Success in this role requires consistently achieving high customer satisfaction by delivering prompt and effective solutions, ensuring customers feel valued, supported, and remain loyal.
The duties associated with this position include:
In this exciting role, you’ll be expected to…
Requirements
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