Customer Representative Job at iLocal Box, Rancho Santa Margarita, CA

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  • iLocal Box
  • Rancho Santa Margarita, CA

Job Description

Company Description

iLocal Box is a platform that brings pharmacies to patients, no matter where they are. By opening up pharmacies to new patients at their convenience, iLocal Box aims to make healthcare more accessible and convenient. With a focus on location-based pharmacy services, iLocal Box helps pharmacies connect with patients at the office or in the community.

Role Description

We are seeking full time and part time for a Level 1 Customer Advocate at iLocal Box. The Customer Advocate will be responsible for ensuring customer satisfaction, providing customer support, managing communication with customers, and enhancing the overall customer experience. This role is located in Rancho Santa Margarita California. South Orange County. Hours and days are flexible.

Qualifications

  • Customer Satisfaction and Customer Support skills
  • Strong communication skills
  • Experience in Customer Service and Customer Experience
  • Ability to work effectively in a hybrid work environment
  • Excellent problem-solving abilities
  • Knowledge of pharmacy or healthcare industry is a plus
  • Associate's or Bachelor's degree in related field preferred

Job Tags

Work at office, Flexible hours,

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