Job Description

Akkodis is seeking a Computer Field Technician for a 24 Months contract position with a client located in Glen Allen, VA 23060. Ideally looking for applicants with a strong working knowledge of imaging, repairing computers, laptops and printers comes as a plus.

Job Title : Computer Field Technician

Location : Glen Allen, VA 23060

Duration : 24 Months

Pay Range: $25/hr - $27/hr on w2 (without benefits), the rate may be negotiable based on experience, education, geographic location and other factors.

Must Have skill sets:

• 3-5 Years Experience providing software/hardware support, server, cisco technology knowledge in a professional setting.
• Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS.
• Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management.
• Previous experience working in ServiceNow (a plus) ticketing system or similar.
• Proficient in backing users data, recovering data, and reimaging users devices both remotely and at users' desk.
• Strong customer communication and service skills.
• Knowledge of two factor authentication.
• Must be able to work independently in a fast pace high profile environment.
• Able to work onsite at location M-F 8am - 5pm local time with flexibility to stay after 5pm if needed.
• Prior experience supporting Commodities applications is plus.

Day to day:

• Requires great customer service skills and ability to Configure, install, and test hardware components, hardware deployment replacements.
• Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System.
• Providing cross-divisional troubleshooting by updating and maintaining tickets.
• Re-imaging PCs, backing up and restoring user data.
• Installing and validating correct software versions on devices and confirm functionality.
• Utilize Wells utilities to troubleshoot end-user machine functionality.
• Documenting service events accurately in work orders and ticketing systems.

If you are interested in this Computer Field Technician – 24 Months Contract position with a client located in Glen Allen, VA 23060 then please click APPLY NOW. For other opportunities available at Akkodis go to .If you have questions about the position, please contact Mohammed Ateequddin at 410-226-8031 or mohammed.ateeq@akkodisgroup.com

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

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