Compliance Officer Job at ACL Digital, Tampa, FL

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  • ACL Digital
  • Tampa, FL

Job Description

Compliance Officer - Tampa, FL; Orlando, FL; Tallahassee, FL

Description:

Work environment: Professional office, Business Casual

CANDIDATE RESPONSIBILITIES:

Contact constituents/complainants to discuss the details of the complaints that are filed.

Read state statute and compare with complaints to analyze the issue.

Communicating with the public, so good customer service skills are a MUST.

Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.

Provide any resources or referrals, as appropriate.

Send a written correspondence to the complainant once approved by the supervisor.

Close the case out by adding the appropriate codes/activities/statues in Versa.

Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

Communicate verbally and in writing appropriately

Read and interrupt State statutes

Previous experience working with the public in a professional work environment

Exceptional organizational skills

Commit to the project timeline

Job Tags

Casual work, Work at office,

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