Community Property Manager:
Daily work involves customer service, vendor management, project management, public speaking, finance, budgeting, and conflict resolution. Many candidates joining our company have experienced previous success in areas such as retail, restaurants, and administrative or task/project management roles; they are able to work independently with some supervision and direction. We are primarily a customer service and communication company that just happens to be in the property management industry. Handling difficult customer situations is an essential trait, as we deal with a high number of conflict resolution scenarios.
Wanted but not required:
Certification: M100 or CMCA
2 years HOA property management experience
Who are we?
Alamo Management Group is a local homeowners association, or HOA, management company with a focus on being a unique place of employment. We are customer service centered, with strong family and neighbor values. We do not want to be like other companies, and our belief is that by creating an amazing customer experience will we achieve long-term success.
At AMG we are enthusiastic about the growth of our employee’s skillset and the culture that we uphold in the workplace. While working at AMG you will find yourself learning something new and useful every day.
Industry experience is preferred but not required to be successful at AMG, we want to grow with you!
We pride ourselves in our determination to change the negative stigma of HOAs . To achieve this, we look for employees who are ready to learn, able to take on challenges and strive to provide the best customer experience to our vendors, developers, and residents.
Are you an adaptive learner? Are you ready to take on challenges? Are you passionate about customer experience? Are you energetic? Then consider joining the fastest growing local management company in Texas!
Community Manager Responsibilities:
Community Rules and Regulations
An HOA manager is typically involved in drafting and enforcing community rules and regulations. These rules govern behaviors that are intended to help maintain a visually appealing neighborhood while protecting property values. Rules and regulations usually govern landscaping and home maintenance requirements; on-street parking; building additions; and exterior home appearance. An HOA manager monitors community activities, hears complaints from homeowners, and investigates and resolves issues.
Maintenance and Upkeep
An HOA manager is responsible for the general maintenance and upkeep of common areas in a community. Managers must ensure that neighborhood equipment, lighting and gates are all in good working order. A manager may be responsible for working with local vendors to uphold this responsibility.
Site Inspection
An HOA manager is responsible for bi-weekly community site inspections in which they survey the area for violations according to the HOA’s rules and regulations. The community manager assigns violations to homeowners who have infractions according to the rules and regulations of the neighborhood. An
HOA manager may issue fines against non-compliant homeowners if rules are consistently violated.
Other Responsibilities
An HOA manager handles the financial matters of the HOA they manage, including the collection of association fees from residents. they may also work in coordination with a council or board comprised of community members who live in the neighborhood. These board members help facilitate neighborhood meetings; keep residents up to date on changes to rules and regulations; and serve as unofficial internal representatives of the management company. The HOA manager may conduct annual elections to select new board members.
Eligibility Requirements:
Education: High school or equivalent
Experience: Customer service- 3 years
License/Certification: Driver's License
Preferred candidates may have some of the following:
Certification: M100 or CMCA
2 years property management experience
Bachelor’s Degree in Business or Management
Real Estates License
Professional experience in community management or maintenance
Professional experience with vendor management
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Sick time off
Referral program
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Job Type: Full-time
Benefits:
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