Call Center Representative Job at Russell Tobin, Charlotte, NC

cFdaZ3FQTWFDTjZZcVVHQW4xSmdZQjFS
  • Russell Tobin
  • Charlotte, NC

Job Description

Job title: Call Center Representative

Location: Charlotte, NC

Duration: 5 Months

Pay Range: $20 - $21/ Hour

About the Role:

Responsibilities include:

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Job Tags

Similar Jobs

Belcan

Laboratory Technician Job at Belcan

 ...and promoting up from within. *Medical, Dental, Vision, Retirement savings options,...  ...laboratory setting. Preform basic coating lab work, making paint and panels/ testing paint...  ...standard procedures. * Assists higher level technicians and chemists in execution of experiments... 

East Side Enterprise

Assistant Manager Seasons Corner Market and Shell 28 Job at East Side Enterprise

Now Hiring $15.00 per hour Per Hour. Join our team and enjoy a world of benefits! Are you seeking a workplace that truly cares about your well-being? Look no further! We are excited to announce a fantastic opportunity to be part of our team and take advantage of our...

MBA CSi

Data Analyst Job at MBA CSi

 ...The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for business users. Responsibilities Understand the... 

BIGEYE Agency

Social Media and Content Creation Intern Job at BIGEYE Agency

 ...good eye for aesthetics and visual storytelling Experience with social platforms (especially Instagram, TikTok, LinkedIn) Familiarity...  ...on-site in Orlando (2 full work days a week between Monday-Thursday is preferred)~ Works directly with our Social Media Manager... 

Wilevco LLC

Shop & Field Technician Job at Wilevco LLC

 ...Field Service Technician Qualifications and Skills Ability to read and redline electrical prints and mechanical drawings Ability to use mechanical tools in a safe manner such as, but not limited to, wrench, screwdriver, drill, hammer, crowbar Ability...