Position: Call Center Agent
Location: Knoxville, TN 37932 (Work From office )
Work Mode: Work from Office
Education, Experience and Other Skills
Job Summary: We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans.
Key Responsibilities:
Handle inbound and outbound calls related to flight bookings and travel inquiries.
Provide accurate information about flight schedules, fares, and travel policies.
Assist customers in booking, modifying, or canceling flight reservations.
Resolve customer complaints and issues in a professional and timely manner.
Maintain up-to-date knowledge of airline regulations and travel industry trends.
Upsell additional travel services and products when appropriate.
Document all customer interactions and transactions in the CRM system.
Collaborate with team members to ensure a high level of customer satisfaction.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
...visits as needed to understand project requirements. QUALIFICATIONS: ~6 months to 1 year of relevant experience preferred, but entry-level candidates with the right educational background will be considered. ~ Electrical Trade knowledge is required. ~ Some...
...Insight Gloabl is seeking a Landscape Architect for a client in College Park, MD. This role will be responsible for developing site analysis documents, site design studies, site plan review, and alternatives for a wide range of projects related to the overall campus short...
...committed to doing what's right for customers. With stability, experience, and a focus on customer service since 1960, Guild Mortgage... ...specialized products and programs for every homebuyer. Their loan officers provide personalized service, meeting online or face-to-face,...
...The Judge Group is seeking Warehouse Supervisors for a food distribution company in Wisconsin. The qualified candidate will be responsible... ...plus Must be flexible to work any hours or days (including weekends) Must be able to work off shifts Ability to work in a...
...Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed... .... This role combines executive storytelling with a strong design sensibility, a deep understanding of reporting and visualization...