Job Description

The Operations Manager is responsible for all branch functions (recruiting, onboarding, orientations). This role oversees payroll and reporting activities to ensure branch profitability. The Operations Manager is actively filling orders and delivering on the company’s value proposition in addition to leading, coaching, and developing a team of Branch employees.

Your Role & Responsibilities

• Manages day-to-day activities of the branch by overseeing and effectively holding all branch functions to EB standards. Develops and nurtures client satisfaction by filling orders in a timely manner. • Actively participates in screening, interviewing applicants and managing field employees. • Maintains client relationships by regularly conducting service reviews. • Recruits individuals for staff positions and develops them to perform competently by providing consistent and on-going training, leadership, and feedback. • May oversee payroll and reporting functions and act as necessary to align actual performance with budget expectations. • Promotes community awareness of the company by actively participating in local functions and consciously positioning our company as a focus for community support.

Preferred Education & Experience

• Bachelor’s degree or 3+ years equivalent management experience in Human Resources, Business Management, or a related field.

Competencies (Skills & Knowledge You’ll Bring)

• Identifies key components of problems and situations, and generate a range of creative solutions, evaluate them, and choose the most appropriate option. • Picks up and assimilates relevant information quickly and easily while learning new tasks. Ability to think on your feet in rapidly changing environments. • Comes together to achieve organizational goals in order to succeed and grow. Therefore, every employee should have the ability to work in a team and contribute towards individual and business goals. • Communicates information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication. • Takes balanced view of situations incorporating different perspectives. Recognizes priorities, weighs different options, and evaluates risks. Reaches logical conclusions and decides on appropriate plan of action. • Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives. • Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively. • Experience using various technology platforms to drive effective decisions.

Your Work Environment (Physical Demands)

Standard Office: Typically work is performed in an office environment and requires the ability to operate standard office equipment. This position requires compliance for all occupational safety and health standards, rules, and regulations. Below are a few standards specific for this position: • Sit or stand for long periods of time and walk short distances • Regularly required to talk, hear, and communicate in writing • Adjust to vision for both close and distance views • Stoop, kneel, bend, crouch and lift up to 25 pounds

EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

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