Automotive Claims Adjuster Job at Ascendo Resources, Jacksonville, FL

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  • Ascendo Resources
  • Jacksonville, FL

Job Description

  • Verify claim information to determine if the customer's concern, diagnosis, and failure justify the repair approval within the terms of the contract.
  • Verify repair costs are performed within industry standards.
  • Verify repair information to determine if coverage was within the limits of the service contract.
  • Interface with customers, agents, dealers to complete all investigations of claims.
  • Complete a fair settlement of the claim.
  • Contribute to team effort by accomplishing related results as needed.
  • Verify claims are processed following the policy and procedure established by Smart Autocare
  • Periodic Job Functions

    • Participate in any projects, reports, documentation, tasks or objectives assigned

    Skills & Competencies Required

    • Parts and Labor Guide familiarity.
    • Intermediate knowledge of Windows-based computer programs.
    • Exceptional customer service and communication skills.
    • Ability to read, analyze and interpret general business correspondence or technical procedures.
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
    • Spanish fluency/Bilingual a plus
    • Adhere closely to a posted schedule

Job Tags

Contract work,

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