Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a Analytics Engineer do at Fiserv? 

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. The BentoBox platform empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools.

We are hiring a Analytics Engineer to join our team. This is a unique opportunity to contribute to a cross-functional data practice within a SaaS company that serves the hospitality industry. You’ll play a crucial role in empowering our business to make data informed decisions by surfacing insightful data to internal stakeholders and customers. Our data stack is based on Stitch, Snowflake, dbt, and Looker.

What You’ll Do:

• Design integration and insights architecture from a variety of data sources to power our customer reporting platform.

• Partner with our Product Engineering Team to develop high performance ETL systems for in-application use.

• Contribute to the setup of cross-functional company reporting, dashboards, and analysis based on an in-depth understanding of our business model, product and operational KPIs. 

• Write and maintain SQL code on an ongoing basis to provide insights and check data for accuracy and validity.

• Support various team initiatives on an ad-hoc basis by fielding requests for reports and dashboards, providing advice and insight along with the data.

• Analyze complex data sets, not only looking for trends, but also meaningful edge cases. Clearly communicate findings to leadership and other key stakeholders as needed.

• Establish a best-in-class data practice within the organization by vetting and recommending tools, workflows, and infrastructure.

What You Need To Have:

• 5+ years of experience in data engineering or analytics engineering roles

• Strong SQL skills and experience with at least one major database system (PostgreSQL, MySQL, etc.)

• Experience with modern data workflow tools (strong preference for dbt experience)

• Experience building and maintaining ETL/ELT pipelines

• Familiarity with version control and continuous integration/deployment for data systems

• Knowledge of data modeling techniques and best practices

• Experience with data visualization tools (Tableau, Looker, Power BI)

• Familiarity with real-time data processing frameworks (Kafka, Spark, etc.)

• Experience with cloud data platforms (AWS, GCP, Azure, Snowflake)

What Is Nice To Have: 

• Strong problem-solving and communication skills

​ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Salary Range

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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